David H.
Bought a carpet that when delivered
Bought a carpet that when delivered, didn’t like it at all. Tried to return it and said it was too late to return ( 2 days!). Called customer service (and it was a human!) and they realized it was an error. That I could return within 30 days and was able to return. Got the RMA and returned to UPS that day. Everything went well! Thank you Overstock for having HUMANS ANSWER THE PHONE!…and taking care of your customers. Thank you, Thank you, Thank you!


