Overstock.comReviews of overstock.com

Waited 6 week now they say my order was delivered but it wasn’t I have cctv and ring door bell Anyone else had the same problem

I ordered a set of outdoor furniture covers that were apparently in stock. It has been 3 weeks since they charged my credit card. The only way to find out the order status is to call customer "service" and have them tell you. You can't see it on the site. I've been informed it may take another 3 weeks. Overstock.com may have my money for 6 weeks before I get my purchase. I'm loaning them money for 6 weeks! NEVER buying anything from them again.

Overstock shipped me the wrong-sized bedding from what was on my order confirmation. They won't refund for purchase of 95.00, except for a refund of 13.00.

I ordered a recliner that had a 5 yr manufacturer warranty. I thought that would mean I was buying something that would hold up. Before the 4 year mark, springs started ripping through the fabric beneath the chair and popping out. I tried to contact support but because O.co only has a 30 day warranty, they were no help. They did give me a few numbers for the manufacturer and allegedly tried to reach them in my behalf. All the numbers were no longer in service. You'd think O.co would at least want to do something as compensation-perhaps a discount on a replacement? I've purchased a lot of items from them and now need a new chair. No such luck. They just keep repeating that the item isn't eligible for a return.

Bought a wedding ring on Overstock.com only to find the order just sitting there unfulfilled? Customer service is terrible and speak in heavy Indian accents from a call center in South Africa. After 3 days of waiting for order to ship out, I started reading reviews from other sources and found out that this plane is flying, but nobody is in the cockpit at the NEW Overstock.com. Then, I cancelled my order and got my money back. Then bought the same ring from a vendor for $300 less than what they were charging and it will be in my hands later today. It just took 3 days to order and ship it here as opposed to order still sitting at Overstock unfulfilled and getting a lot of excuses...lol! Apparently, new Beyond CEO is too busy patting himself on the back to notice that he is running this plane into the ground and that his customers are dumping Beyond & Overstock by the droves and with 1 star reviews and ruining their past legacy. If service doesn't improve, I don't expect that these will stay in business very long?

BUYER BEWARE!!! The new "relaunched" Overstock is not the Overstock you remember! I ordered an eight-piece outdoor seating sectional. Three of the eight seats were damaged two of them had wicker that was gouged. I requested a replacement and was informed that they do not have replacement options, even though the set was still available on their website. I was told that my only options were to return the entire set for a full refund or accept a $261 credit. The set cost $2700 (on sale). By simple math, the value of each piece would be approximately $340. The credit they were offering did not even cover the cost of one of the pieces much less three. I was informed that a computer generates the amount of credit after they enter the information and put in the pictures of the damage. This is not the way Overstock used to operate. The old overstock Would most certainly have sent out replacement pieces or given a much more generous credit. Do not be fooled into thinking this is the same company that you associate with Overstock. This is a re-launched “new” company that is not providing the same level of customer service. I will never buy from them again!

If I had had the possibility to put 0 stars I would have. It's a SCAM. I lost 60 euros, few compared to those of many hours. But DO NOT BUY FROM THIS SITE PLS

This company is a scam! Please do some research before placing an order with them. I made the mistake on relying on them and ordered a purchase of over $600.00. I never got a confirmation email. After calling several times, they sent me an email with an order number. Then, they sent me an email that the order was delivered at my house when it wasn’t. When inquiring about the order they say it was sent back to the warehouse cause the carrier didn’t have my contact information. They are a total scam. The worst I’ve had encounter in the internet.