Overstock.comReviews of overstock.com

Order cancelled 3 times claiming fraudulent activity. I recently tried to purchase some rug protectors, stools and Murphybed on Overstock.com. They kept cancelling my order with the website saying it was fraud. Even after I got an email saying, "It's on its way". I called to see why this was happening and what do as I need these items. The customer service person said their system randomly cancels orders and they cannot fix it. Thanks for calling Overstock. Ok then. She was polite and you can tell this happens all the time. Now I know if I really want something, don't use overstock.

I'd placed several orders with Overstock several years ago, in the months after moving into a new home. Never had an issue. Recently came back to purchase several sets of picture frames at a pre-Black Friday sale. What I did not realize is that Overstock now allows 3rd party sellers to operate on their website. The frames I ordered did not at all match the description or photos on Overstock. They were shipped from another company and they are just awful. Cheap, flimsy, unevenly painted wood stapled together and with cardboard backers and stands. These are something one would find in the clearance section at the Dollar Store, not as part of an expensive set. I sent photos and a screenshot of the Overstock page to customer service, explaining that the items sold were grossly misrepresented. I got a reply telling me I could return them at my cost, with shipping costing nearly 75% of the price paid. So many online retailers are turning to third party sellers and exorbitant return fees. Overstock is no different. I would avoid them.

Ordered sheets and was sent a completely different item. I had to return them before they refunded and when I inquired where my original item was I was told to reorder. Never again overstocks!

Items in my cart shot up in price on Black Friday - when I applied their code "BlackFriday15" the cost of the items went up instead of down! Insane, scammy, not worth the trouble.

Bizarre discount behavior - by entering a coupon discount code, the prices actually go UP!!!! IDK what kind of scam this is, but one item was priced at $854 - when I entered a 15% off discount code, the price went to $1,004!

I've just received an email from this company calling itself Zulily. I've never heard of them. I don't live in the United States. Why are companies which behave like this allowed on the internet? Where did they get my email? This is all making the internet a very unsafe place for everyone. From their Trustpilot review score I can see why they are doing it ... total desperation!

I used to love Overstock, but this is not the same company we knew before. It's a ripoff! I found a door mat I liked on Overstock for $36.99, which seemed high. Did an internet search and found the same exact mat for $13.99 at three well known retailers. It was the same exact brand, size and design. I tried to post a negative review on Overstock to warn others, but it was never published. I will not be using this "new Overstock" any more. Such a shame.

I am so angry. They own bed bath &beyond. I have a return. Never opened but heavy. I can’t find a human or an email to allow the return