Teresa J.
I called to change delivery address…
I called to change delivery address right after ordering and was assured it would be changed prior to shipping. I called a 2nd time and was informed it was changed. Then I get email item has been shipped and it’s to wrong address.
Response from Overstock.comOct 20, 2026
We are incredibly sorry to hear about this frustrating experience with your delivery address. It is disappointing to hear that your request was not completed. Once an order has processed and shipped we are unable to change the delivery information. You can reach us at 1-833-895-1554 if you need to process a return.


