Frances H.
Asks for Review without Package being Received
Package was ordered last week; item hasn't left the warehouse or wherever it's coming from - was supposed to be delivered today but they want a review? Can we complete the task before asking for feedback?
Response from Overstock.comOct 20, 2026
Thank you for your feedback. We are sorry to hear your suitcase did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.