customer
Good experience
Good experience
Response from Overstock.comSep 1, 2026
We're happy you had a good experience shopping with us! Your positive feedback is appreciated!
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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customer
Good experience
Response from Overstock.comSep 1, 2026
We're happy you had a good experience shopping with us! Your positive feedback is appreciated!
Patti W.
Item was easy to order, arrived on time, and was just as described. Was pleasantly surprised as it was a rug I ordered, so you never know for sure what you’re getting til it arrives. Love it!
Response from Overstock.comSep 1, 2026
We're so glad to hear your rug arrived on time and was just as described! We understand ordering rugs online can be uncertain, and we're delighted you love it. Thank you for your positive feedback!
Kay L.
I was happy with the sofa I found, I'm hoping I'm just as happy with it when it's delivered. It's difficult buying something and not being able to actually sit on it, so, fingers crossed 🤞🏻it will be a firm sofa! Otherwise ? Wait time is 1 to 4 weeks
Response from Overstock.comSep 1, 2026
We appreciate you sharing your experience with us. We understand your anticipation for the sofa's delivery and hope it meets your expectations for firmness. We are working hard to deliver your order within the estimated timeframe.
customer
My order was never shipped. I called to cancel my order after waiting for shipping information for over two weeks. They said they can’t cancel it because it already left their warehouse, but there still isn’t any tracking information.
Response from Overstock.comSep 3, 2026
Thank you for sharing your feedback. We take concerns like yours seriously and use them to improve our customer experience. If you need any further assistance, please reach us at [email protected]
Peg C.
Just what we were looking for!
Response from Overstock.comSep 1, 2026
We're so happy to hear we met your expectations! Thank you for your wonderful feedback.
James B.
Their website is easy to use. I feel I’m getting a good price and everything was delivered according to plan. I am just now waiting on my sofa that will be delivered on the eighth.
Response from Overstock.comSep 1, 2026
We're so pleased to hear that you found our website easy to use and that you feel you received a great price. We're also glad everything was delivered as planned, and we hope you enjoy your new sofa when it arrives!
David G.
I placed my order a week ago and still have been unable to get any information. The status has said "delayed" for days and everytime I call they tell me to call back after 5 business days
Response from Overstock.comSep 3, 2026
We sincerely apologize for the frustration with the delay of your order. We are investigating the delay further and will be following up via email. Thank you for bringing this to our attention.
K N.
Great product and price arrived promptly and on time. Perfect color match as shown.
Response from Overstock.comSep 1, 2026
We're so glad to hear you're happy with the product and its price, and that it arrived promptly! It's wonderful to know the color was a perfect match.