Frustrated
We were lied to about delivery
We were lied to about delivery. It was supposed to be”deliver” today so we took off work and rearranged appointments to be home, because of course they can’t give you an actual “time” to deliver. I could never reach customer service via phone. Not only did it not deliver, but it just shipped today! Will never buy from Overstock again. Horrible service.
Response from Overstock.comSep 14, 2026
We sincerely apologize for the frustration and inconvenience caused by the delivery. We understand how disruptive it is to rearrange your schedule. Our system will give an estimated delivery date based on your zip code but that is an estimate only. We have reviewed the order of the sectional and most of the boxes were delivered on 09/14. Two more will reach you between 09/15-09/16.


