Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Kevin K.
Took y'all over a week to tell us the item we ordered was out of stock.
Response from Overstock.comSep 16, 2026
We sincerely apologize for the delay in notifying you that the item you ordered was out of stock. We understand your frustration. A full refund has been issued for the purchase.
Jeanne
The customer service representative was very nice, knowledgeable and efficient
Response from Overstock.comSep 11, 2026
We're so glad to hear our representative provided you with such a positive and helpful experience! Thank you for sharing your kind words.
Donald H.
I purchased a large resin bear sculpture by HI-LINE. It was delivered very quickly, well packaged, and arrived in perfect condition. It was exactly as pictured on the web-site. Realistic in every detail. Love it!
Response from Overstock.comSep 11, 2026
We are so pleased to hear that your large resin bear sculpture arrived quickly and in perfect condition! We are delighted that it met your expectations and that you love its realistic details. Thank you for your wonderful feedback!
Susan V.
No notification of separate deliveries coming so I thought one item was lost. This resulted in 2 hours of phone calls to customer service without resolution. Now awaiting a call from customer service because part of order I thought was lost arrived, after I had returned matching parts of original order. Unacceptable phone waiting time to reach customer service & reps unfortunately are barely understandable. Cost me $30 to have initial items boxed & returned & still have not been credited. Don’t even mention cost of gas to get to UPS twice )2 returns) at $5.39/gallon.
Response from Overstock.comSep 16, 2026
We appreciate you taking the time to share your detailed feedback regarding the recent delivery and customer service experience. We sincerely regret the confusion caused by separate deliveries. Your account has been looked over and all three rugs have been refunded as of 09/11.
Barb
Ordered and received very quickly. Product is exactly what I wanted.
Response from Overstock.comSep 11, 2026
We are so pleased to hear that your order arrived quickly and that the product was exactly what you were looking for. Your positive feedback is truly appreciated!
customerChrista D.
The merchandise was as described, the price was reasonable and the shipment very fast.
Response from Overstock.comSep 11, 2026
We're so happy to hear that you found the item to be exactly as expected, the pricing fair, and the delivery very prompt! Thank you for your wonderful feedback.
MARY C D.
The speed of delivery and there was no damage from what I see.
Response from Overstock.comSep 11, 2026
We're so pleased to hear that your order arrived quickly and that everything was in perfect condition! Your satisfaction is very important to us.
M.S.
Very easy to view your site and order. I normally don't order online.
Response from Overstock.comSep 11, 2026
We're so glad our site made your first online ordering experience easy and pleasant! We appreciate your positive feedback.
