Overstock.comReviews of overstock.com

Quick service and excellent product.

One of the lights ordered does not function.

Rug is perfect!! Thank you!

Order failed to be shipped from the warehouse after over eight days even though it was in stock. First and last time I’ll order from Overstock.

I absolutely love this dining table and chairs for our beach house in Florida. The cream color is perfect and the set is very sturdy. Just perfect!!

Lydia was fantastic! I appreciate the customer service!

Terrible product. I need to be contacted by Customer Service. I have emailed twice, no response. Overstock’s Westfield Murphy Bed Chest with 6” Mattress is a terribly defective product. We require: (1) A telephone call with Overstock customer service; (2) Contact for the Manufacturer; (3) Correct Part Replacements and a Local Assembly employee; or (4) A full refund. We were hosting Friday and unboxed everything to have the bed ready. We were looking forward to having this product serve us well in our home. Throughout set up, none of the holes lined up with the screws or wooden pegs- first signal the product was defectively produced. When trying to get the support slats in, the slots were too small. The wood split when attempting to push the slats into the base wood. The product is not savageable. Even if we repaired it at home, the wood is too thin to support any adult weight. This product is entirely defective and it is irresponsible to offer this product for sale to consumers. After the horrible experience, we searched the product online, only to find a litany of horrible complaints regarding the product and the manufacturer’s customer service. We will need a full refund and contact with the manufacturer. We note the manufacturer is out of Massachusetts- local. We would still want this product if they can make it right by having a support representative come to our home with a product that is not defective and complete its assembly. However, after seeing the reviews, it’s clear Overstock knew or should have known this product was defective. In selling a known defective product to consumers, Overstock needs to make this right. Please get into contact with me as soon as practicable.

Another satisfied customer