Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Aaron
Horrible experience. I was sent defective product and worse that Overstock wants me to pay for return shipping.
Response from Overstock.comSep 28, 2026
We're sorry to learn about your recent customer service experience. We'd be happy to further review your return request. Email us your order details at [email protected]
George
I meant to give it the lowest amount of stars possible! I ordered a recliner they sent me a email telling me I cancelled the order. I never cancelled the order they didn't have the chair I ordered in stock. ( Must've have known that when they took my money ) Yes they received my money. Now I have to wait 5 days before getting my money back because if there mistakes. I'll never order from there again. Absolutely horrible experience lesson learned and NEVER AGAIN. Buyer beware!
Response from Overstock.comOct 6, 2026
We are truly sorry for the frustration caused by the unexpected cancellation of your recliner order. We understand how disappointing this situation is. We have confirmed the recliner was fully refunded.
customer
I placed an order and received zero updates then all of a sudden a week later my order was cancelled due to “out of stock” then proceeded to harass me to leave a review on said cancellation.
Response from Overstock.comOct 6, 2026
We sincerely apologize for the communication regarding your order status and the unexpected cancellation. Your purchase of the rug was fully refunded.
John H.
It shouldn't take 7-10 days to ship oit an item that is ridiculous now its even worse. U cant even find my item!!! Its around $3000 and nothing!
Response from Overstock.comOct 8, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
customer
Easy and Fast Checkout!
Response from Overstock.comOct 24, 2026
We are glad you enjoyed your experience with our quick and simple payment process. Thank you for your feedback!
customer
My order got cancelled, there is not customer service email or response
Response from Overstock.comOct 6, 2026
We are truly sorry to hear that your order was cancelled. Your purchase of the flats was fully refunded.
Nancy Z.
Was told delivery was for 4 days ago.between 9-6. Tracking then changed to 9. Never came. It’s 4 days later and was told it’s in transit on the phone but tracking says it is still being delivered 4 days ago. Unless it comes today and they credit me 50% off…. I will never order from Overstock/ Bed Bath and beyond again!!!!!!!
Response from Overstock.comOct 6, 2026
Thank you for taking the time to share your feedback with us. We hear your frustration regarding the package. Your account has been reviewed and your cabinet was marked as delivered on 09/28 via UPS.
Jayson Perez M.
Have not recieved items yet. Delivery estimates are not good estimates. One item was estimated to arrive 23 September and was delayed, and tracking information does not update or is very vague. The other item was ordered over two weeks ago and still says preparing for shipment with an estimated delivery date of tomorrow. Terrible tracking system for a company this size when other sites with half the volume of customers can accurately track shipments.
Response from Overstock.comOct 6, 2026
We sincerely apologize for the frustration caused by the orders and the tracking updates. We understand how important accurate delivery estimates are. Your bracelet was marked as delivered on 09/28 via USPS.
