Cherrell R.
The item I purchased is great quality…
The item I purchased is great quality and the website is easy to navigate.
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Cherrell R.
The item I purchased is great quality and the website is easy to navigate.
customer
I received the wrong item, and haven't been able to call/wait on hold with customer service during business hours. It seems that's the only way to reach customer service - no email or chat. The rug is great, love it, it's just not the one I ordered.
Response from Overstock.comOct 23, 2026
Thank you for letting us know about your experience. We are sorry to hear there was an issue with your order. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Marc T L.
Your $15 return charge is antiquated and a deliberate gauge to the customer. Shame.
Response from Overstock.comOct 23, 2026
Thank you for sharing your feedback. We are sorry to hear about your concern regarding a return or refund. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Perfect T.
im waiting a while for my order but got a message not sure its being delivered and for a first time overstock shopper this is more than frustrating
Response from Overstock.comOct 23, 2026
Thank you for your feedback. We are sorry to hear your order did not arrive as expected. We understand how frustrating delays can be. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Amelia Grace J.
Mirror was broken. How can I return it?
Response from Overstock.comOct 23, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Sue M.
I like using Overstock because you never know when they have an item lower in price than what you saw on sale.
Cindy W.
Products arrived quickly and in great condition.
SP
Great service delivery was quick I am happy with my candle stand, I do feel it should have been made either the whole stand a little wider or the bottom a little wider it can be easily not over if backed into it by mistake. Aside from that I am happy with my purchase.