Nick
Stay away!! Fast shipping of defective glasses
Stay away!!! HORRIBLE customer service. I received my glasses quickly, but when I put them on they caused distortion and they made me physically nauseous and dizzy. I finally got a pair of non-defective glasses from a different source and confirmed that the issue was these glasses. I contacted them and asked for a refund because I didn't have any faith that just switching to a new frame would fix it, but they kept saying it was against their policy. So I went ahead and chose a different frame and then they didn't even refund me the difference between the ones I ordered first and the cheaper ones they sent me to replace them. --- Update: after leaving this original review they did give me a refund for the difference.
Response from Overnight GlassesJul 30, 2026
Hello, We're truly sorry to hear about your experience. We understand how frustrating it must have been to receive glasses that caused distortion and made you feel dizzy and nauseous. We appreciate that you gave us the opportunity to remake the lenses, and we regret that the initial pair did not meet your expectations. I do see the price difference was refunded back to your original payment method on July 24th. We sincerely apologize for the inconvenience and frustration this experience caused. Your feedback is important to us, and we're always working to improve both our products and our customer service. We appreciate the opportunities you gave us to resolve the problem and regret that your experience fell short of the standard we strive to provide. Sincerely, Overnight Glasses Support




