COLLIN J.
Do not pay for expedited…
Ordered a ring with expedited service 2 weeks ago, was sent shipping info that says UPS but when tracked there is no notice of that tracking number. FedEx has that tracking number but said the shipping was canceled by the client. Sent off an email last night in regards and waited all day for a response, did not receive one. All I wanted was to get my wife a beautiful ring and 2 weeks and over a thousand dollars later, I have no clue where the ring is.
Response from OveelaDec 28, 2023
Because of the holiday period, our customer service is insufficient, resulting in part-time customer service to write the wrong courier carrier and delayed with your mail to and from you, we apologize again for our poor service to you. We hope you put away the bad mood, not because of our mistakes, resulting in your bad mood, hope to receive the ring we made for you can make you happy and satisfied.