Outlet AsicsReviews of outlet.asics.com

Es la segunda vez que compro online en Outlet Asics. Estuve dudando ya que la primera vez no tuve muy buena experiencia en cuanto al cobro y la entrega. En esta ocasión la experiencia ha sido casi perfecta: entrega rápida y la devolución ágil, así como la atención al cliente telefónica. A veces hay que dar una segunda oportunidad, ya que pueden influir factores externos en las malas experiencias anteriores.

Tengo que decir que tenia poca fe en la entrega, por las opiniones que leí. Pero al final vinieron mas o menos a tiempo. Zapatillas de buena calidad a precio ridículo. Volveré a comprar.

I have ordered three times from Asics Outlet in the last month. The first order had an issue, it showed as dispatched within 24 hours but was never picked up by the courier. Customer service responded to my query quickly and immediately refunded me with an apology. I ordered again (order 2) and this order was dispatched the next day, arriving within 3 days from the EU, no issues and exactly as described. The final order was around Black Friday so took over 5 days to dispatch but arrived very quickly. I have had a decent experience with Asics Outlet and would shop there again.

I purchased on Blank Friday 2019, from Italy, and items kept being cancelled for out of stock from the shopping cart continuously, moreover, after payment, one of the items was cancelled from the order. However, I received a customer service email and my money back in a couple of days plus a discount to spend on my next order. Finally I had to return a pair of shoes (much too large) and in 1 week I’ve shipped the box and got the full refund. The shopping cart management needs to be improved, that's why I don't rate 5: 4 stars !