Minas M.
TERRIBLE customer service and delivery…
TERRIBLE customer service and delivery package. Never again
Get free two-day delivery on orders over $50 from the official ASICS® online store, featuring the latest selection of running shoes, activewear, and athletic accessories.
Outlet Asics (outlet.asics.com) has 688 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Showing 444 reviews with 1 star · Clear filters
Minas M.
TERRIBLE customer service and delivery package. Never again
Raul
order placed 7 days ago, no update, phones nr. is not working , no one replying to email... what the f* *k is wrong with this web site.
RH
Ordered 27th November, received email accepting order with 4 - 5 day delivery. I've chased this order via email twice, zero response. Tried calling only to be advise via recorded message that there is no telephone customer service available. Not good is it!
Daniel B.
Recibo pedido faltando prendas. Cuando reclamo me contestan que es por un error de verificación del stock y que no me van a enviar lo que falta... para más cachondeo, me vuelven a cobrar parte del pedido! un chiringuito impropio de una marca como Asics. Alejaos de esta web... hay gran cantidad de buenas opciones de compra online en el mercado, que ofrecen experiencias de compra satisfactorias.
Carlos
Estafadores
Tanuki ア.
They use an old method to scam people, which is a big promotion without having real stock. Hopefully I payed by paypal which is always a best way to deal with this kind of situations. Now I need to wait a couple of weeks to get back my money. If Im honest that was my last chance to the brand Asics, before they use to be better, but nowadays is a bad choice.
david isla M.
Lamentable, he recibido muy malas contestaciones y ha pasado de mi uno de los trabajadores. Después de un error suyo quieren echar la culpa a la empresa de transporte, dicen que van a contactar conmigo nadie se pone en contacto conmigo, menudos sinvergüenzas.
Rob
Terrible service - I paid for next day delivery. When my trainers didn't arrive I called customer service to be told they would arrive the following day. This happened 4 days in a row before I received an email saying I would receive a refund as my trainers were lost. No explanation, no replacement trainers, and the refund is £7 short of the total paid. Will never use them again