Get free two-day delivery on orders over $50 from the official ASICS® online store, featuring the latest selection of running shoes, activewear, and athletic accessories.
Outlet Asics (outlet.asics.com) has 688 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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Showing 444 reviews with 1 star · Clear filters
Steve L.
Awful service. After LOTS of emails, they eventually admitted that they had lost the order and have issued a refund (taking 5 working days). Well, 10 days have passed and the refund has not arrived. Customer service is totally inept and not fit for purpose. I am going to report them to trading standards. DO NOT BUY FROM THIS COMPANY ONLINE !
Mr S.
Ordered on the 21 March 2021. Had to chase order and then they cancelled on the 1 April. Poor customer service and wouldn't recommend.
Deirdre
Bought two pairs of trainers and kept one pair and TRYING to return the second pair ....they have me asking with UPS ... who are a totally inept company and asics are not responding to phone calls to their customer line or returning my emails.... Avoid like the plague!!
Stroller
Grusel!!! Nach 2 Wochen Versprechen wurde die bezahlte Bestellung storniert.
Barry B.
My order was cancelled with out any
Jane
Never again. Two orders, first took just over 2 weeks to come and the second a full 3. Both unsuitable but can’t send them back as the system won’t let me make postage labels and keeps saying there is a problem. Phone lines out of order and they haven’t responded to my email! Asics, if you see this, I have over £100 worth of shoes that I want to send back but can’t due to your system error and non existent customer service!
Nicole R.
Absolute Katastrophe. Man retourniert die komplette Bestellung. Bekommt nur einen Teil erstattet. Auf emails wird nicht geantwortet. Kein Kundenservice erreichbar. Finger weg
Janson S.
He realizado un pedido hace 7 días. Ante la falta de noticias, compruebo el estado y aún no se ha enviado. Llamo a atención al cliente y las llamadas se cortan antes de hablar con un operador. A día de hoy, el servicio de atención al cliente telefónico no está operativo. No esperaba esta experiencia de una empresa como Asics