Get free two-day delivery on orders over $50 from the official ASICS® online store, featuring the latest selection of running shoes, activewear, and athletic accessories.
Outlet Asics (outlet.asics.com) has 688 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Showing 444 reviews with 1 star · Clear filters
Jan U.
Dla mnie "firma" niewiarygodna, nie dotrzymuje terminu wysyłki, zero odpowiedzi na zapytania, albo towar przepadł albo dałem się wrobić. Nie polecam. Klient traktowany per noga, zero obsługi, jedynie pobranie kasy idzie sprawnie i .... Cisza ... Siedem dni czekam, zero odzewu, bez kasy i butów. Przestrzegam... Nie polecam!!!
Michał
Standard delivery time 3-5 working day. After 5 working day status - Delivery Picking completed. When I bought from Nike, I have shoes after max 2-3 day from NL. This package is from Poland to Poland. Nobody answer. Timeliness is a fiction, I advise against shopping in this store people wait weeks for the shipment.Better to buy in the store.
Jeff
I have been waiting for my order for more than a week when it was supposed to be 3 days max. Just a bot as a customer service that denies you the right to cqncel the articles order. To avoid at all cost.
John S.
After unsuccessfully contacting customer services, Marc hung up on me, about the delay in shipping my order I received a shipping confirmation email on 13th April 2023 with an estimated delivery date for the previous day, 12th April 2023. As of this morning my trainers are still with Asics waiting to collected by the courier company. Unless Asics are now employing time travel in an effort to resolve their issues the company is truly broken. My advice is to avoid at all costs. When things go wrong they are impossible to contact and you should always judge a company on how it copes when things don’t go to plan as much as by the quality of the products it sells.
Marco C.
7 days later and my order hasn't been shipped. The customer experience number can't accept calls, the chatbot doesn't recognise my order number and they haven't responded to several email requests. Pathetic customer service.
DK
Ordered an Item which was then cancelled. Same item still in stock next day but more expensive so tried to order again as still a good price. Order cancelled next day
KEITH
After sending me a completely different product in the wrong size, I reordered to find my order cancelled as the product was no longer in stock. 3 days later it’s still showing as available. I really like the products but totally unreliable store.
Tomasz L.
Zamiast butów z Chin dostałem paczkę z szalikiem, czekałem na przesyłkę 28 dni, doszło cło 20,50 zł i wielki ch... NO. LV719569645CN asics-poland.com, Buty do Biegania Asics NOOSA TRI 13 MÄskie Czarne ZÅote Poland387245,1 1ZX-aa10086-vck36 Zakupiłem od nich buty 2 razy, pierwszy i ostatni. tomito Właśnie, napisałem maila z reklamacją, zobaczymy co dalej, podzielę się z Wami doświadczeniami, zażądałem zwrotu kasy lub butów :)