Get free two-day delivery on orders over $50 from the official ASICS® online store, featuring the latest selection of running shoes, activewear, and athletic accessories.
Outlet Asics (outlet.asics.com) has 688 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
Also known as
outlet.asics.com
Website
outlet.asics.com
Category
Clothing & Underwear
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
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Latest
Most recent review: October 2026.
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Schuhe sind getragen. Dreck in der Rillen. Keine Rücksendeetikette. Kein Telefon-Nummer. Warte auf E-Mailrückmeldung. Für mich bedeutet das Zeitverlust (Lebenszeit) und Ärger.
Am Ende des Tages habe ich die Rücksendeetikette bekommen. Jetzt muss ich nach dem Ärger noch zur Post.....
Und Stückchen meines Lebens ist hin.....
CU
customer
Poor all round/Made just for Outlet store?
Edit 1*
Top collar show areas of being worn out after only 6 weeks wear at the most for 1hr up to 3 times a week. Beyond poorly made, I wear them just to walk not even for trail environments.
They took payment almost 3 weeks after giving details, on invoice they don't put any card detail, only credit card, so I assumed it was credit card. They out me into an overdraft into an account that I have never been in overdraft or have a overdraft which will result in a fee double then what I went into overdraft. The trainers are not good you can feel the rigid sole.
I didn't know about the poor reviews, if I had WOULD NEVER OF ORDERED.
The trainers fit smaller, not the same as in shop sizing.
Wait 2 weeks for item dispatch was quickly delivered after that. After 5 working days I contacted the via their website, I received an automatic response about delays. I also received another email about delays which I thought was spam, txt was weird, though it was phishing, probably from the factory, believe they are made to order and not old stock. Asked for a refund, 4 days after that item was dispatched. Quality of ASCIS for running is poorer than 5 years ago to be expected if made now price, reduced to £50 think this should be its normal price. I will buy elsewhere next time and look for older models which have better toe construction. Delivery was Yodel which only option was to go to the depot or be at home all day for delivery. 3 star as I asked for a refund and didn't receive it, also they didn't deliver on promise to dispatch within 3/4 workdays, never contacted me about delayed, sent weird emails after official email that made me think I had my details stolen from the website. As for official store there's only one website address to be found. I didn't find any difference for the links.
DE
Deborah
I found the trainers too small
I found the trainers too small. They look good quality and similar to what I tried on in the shop. But, I always wear size 5 and these are a bit short and narrow - more like a 4.5 in my opinion. I tried contacting them by chat and it was a bot who said she didn't understand me. Let's see if I get an e-mail as promised ...
H
H.
Das Thema Kundenservice nicht verstanden
Leider das Thema Kundenservice nicht verstanden! Jeder Onlineshop legt ein Retourenlabelaufkleber dazu, was auch mittlerweile immer dazu gehört. Asics macht das nicht und man kann ein Retourenlabel auf eigene Kosten ausdrucken. Was soll sowas? Wie hoch sind die Kosten für ein Retourenlabel? Echt schwach!! Und noch ein Mangel sind die minderwertigen Kartons, die kaum für einen Retouren Versand noch brauchbar sind. Bei Asics wird Geld gespart!!!!!!
NI
nickthenightfly
on-line commerce arcaico ed inefficiente
Ordine dopo 4 giorni è ancora in fase di elaborazione. Chiamando il customer service ( veloci a rispondere) scopro che l'ordine non sarà evaso prima di 5-7 giorni (lavorativi). Non si può cancellare l'ordine (considerando che le scarpe nn le hanno ancora trovate da questo fantomatico magazzino) se non aspettando il corriere. Prima ed ultima volta che acquisterò sul loro sito. Purtroppo su Amazon non erano disponibili...
RO
Roberto
Prodotto disponibile e quindi ordinato
Prodotto disponibile e quindi ordinato. Dopo 3 giorni ami annullano l'ordine in quanto prodotto non più disponibile...bah. Per fortuna il rimborso è stato immediato. Primo contatto andato molto male :(
CU
customer
NO RETURNS POSSIBLE
Every time I have an issue with a company I then look at the reviews .WHY dont I look before !!
Same issue as others. Although my trainers arrived in a reasonable time they are too big and need returning. I was already expecting a cost as they are from Europe but to my surprise it was all free. Obviously this is because they dont actually allow you to return anything !! Error message every time, No response to any communication, and eventually the time will run out. Will open a dispute with my payment provider but it shouldnt be this flippin frustrating. Sort it out Asics.
JA
Jose Antonio N.
Editado
Pedí unas zapatillas y han pasado 6 días sin noticias y sin llegar el envío que se prometió en 3-5 días hábiles. Mandé emails pero ni te contestan.
No volvería a comprar
(editado)
El pedido llegó dos semanas después y todo perfecto. Una vez lo envían, lo puedes seguir con un código de seguimiento. Si no van a enviarlo en los plazos que ponen y no contestan al cliente cuando toca se llevarán muchas críticas. Subo una estrella por lo que han tardado.