OutlnReviews of outinway.com

Nano is great but dont expect any form of customer service. I need one of the O rings that seals the coffee basket. Despite many emails back and forth and sending photos it seems I can not buy a spare. So I asked for the physical dimensions and I would source in UK. The response to this was even worse as I was given very obviously the wrong dimensions. It is impossible to speak to anyone and customer support is useless. I could not recommend due to the support.

I have the outin nano portable expresso machine. It’s the perfect coffee machine for on the go. Gives you the option for pod coffee and ground coffee. It makes you a perfect hot black coffee with cold water and heats the water quicker than a kettle would boil. You can also use hot water if you have a thermos and makes the coffee instant. It’s perfect of me and I use it every day at work. It’s his get 5 stars for me although I have had issues recently the customer support makes sure that the replacement is effortless. My new u it is now on the way. Unfortunately my battery/charging had an issue however the customer service support makes up for the inconvenience. They were nothing but swift with their response to my issue offering options in attempt to fix the issues but as soon as it was established that I would need a new unit they sent me a new one straight away. I am now awaiting my new machine

The Outin travel espresso maker makes great espresso very easily while on the go. Nice crema and just tastes great. Indispensable for someone like me who needs a coffee to get out of bed in the morning but also hates drip coffee. I have taken it on two trips and it’s made those so much better. Unfortunately I left a piece of the espresso maker in my last hotel. But after contacting Outin customer service they offered to send me the piece I forgot in the hotel. So awesome customer service on top of a great little espresso maker. Can only recommend for espresso lovers on the go.

Great product, used everyday whilst I travel around for work. Take a flask of hot water, some Nespresso pods and off we go. Drink it black so no need to have anything else with me. Perfect!!! Dropped the machine on the floor and cracked the side of the portafilter. Customer services is excellent, replied to emails as promptly as can be expected with time zones etc. and a new portafilter is on its way.

Excelente produto só tenho agradecer.

I was juggling orders for Black Friday and missed out to get the Xmas Box Set. What I wrote to OutIn, they helped me change and even facilitated me to change my order completely. Thanks so much, Iris, for helping!

Very good service, and follow-up of orders.As well as customer information, with clear and quick answers. Really bravo.

Great customer service I had a problem and it was delt with fast and efficiently with excellent communication from Outin at all times. Love the Nano Espresso machine and use it all the time ...