OutInReviews of outin.com

No tardo tanto solo no te informan y las cajas muy golpeadas afortunadamente todo dentro bien

OutIn makes great stuff, well Made, thoughtfully executed. I’d just replace the 5 gram basket with the 18 gram one in the Nano

I purchased the outin nano, basket plus, travel case, and the coffee stand all together. The nano itself makes great espresso, basket plus is needed for full size shots, and the travel case fits everything I need including my grinder. I'm leaving a one star review because they did not send me the coffee stand I purchased. While I understand oversights occur and mistakes happen, the company has made no effort to remedy the situation. I contacted customer service as soon a I noticed it (a week ago). Since then, Outin Support told me they will ask the carrier to locate the package... A few days go by, I send them another email and their mailbox is full! I got a kickback message from GoDaddy. A few more days go by and I submit a request through their portal on their website, I get a reply asking for: A picture of everything I received, and a picture of all of the packages I received. My packages are thrown away (it's been a week), and I sent them a picture of all of the items I got. This has been a horrible experience with their customer service team and I can't imagine the headache if my unit stops working, or I encountered a larger issue.

I just spent great weekend on Mountain Bike trip with my new Nano Portable Espresso Machine Set which I took with me. It's simply great to have coffee whenever I want, simple to use but delicious espresso which I like. It's just first experience, but I am simply glad to have it and very satisfied.

Decidí comprar la Outin Nano con el Basket Plus después de probarla en casa de un amigo, y la experiencia fue excelente. Es compacta, fácil de usar y logra un espresso cremoso y consistente, ideal para llevar a cualquier lado.

Bough this as I travel a lot to and within costa rica. Most Airbnbs only have drip coffee makers. I was amazed at the shot this pulls. Even better than my breville machine at home. Fits perfectly in my carry on. Almost needs to live outlet.

Initially gave a 1 star review when my machine stopped working and I was unable to get any satisfaction from customer service. Happy to update my review now that a replacement machine has arrived (but it shouldn't have taken a negative review to get some attention). The machine itself is a great gadget and I hope the replacement lasts longer than the original

HORRIBLE Customer Service! I am missing purchased products (4 of 8) and it is impossible to reach OutIn customer service. Their support e-mail provided is INVALID. No phone number. Website chatbot is useless. WHAT DO I DO!?!