Outdoor VoicesReviews of outdoorvoices.com

Love the matching sets and all rectrek gear (absolute best shorts and pants for hiking and all things outdoors). Great customer service for returns and exchanges.

They padded new products with 5 star reviews written by employees without disclosing it, very unethical practice considering they use their 5-star status as part of their marketing

Got my girl the seamless set for her birthday and she loved them!

I was mailed a defective pair of Hokas. When I brought the issue to the customer service team they said I could get a store credit for the return fee. I said I wanted to exchange for the correct shoe and that would cost the return fee and the shipping fee ($50 total). If that were to happen I would need that amount in store credit for the exchange (since it was their error). I was ghosted after this email and my follow up email. It’s ridiculously unprofessional.

My favorite active and leisure wear. CloudKnit is a favorite!

I purchased a sweater for my husband from this company. The quality was okay, nothing special but not bad. The item did run very large so we returned it because the medium size was more like a large. BEWARE the problem was that I returned the item on December 17. Way before the holiday return rush, which starts after Christmas. On January 9th I realized I never received a refund from them. I contacted them and it was then that they issued the refund. I won't really order from them anymore and would warn others to check their credit card statements to make sure they received a refund from them. I expect a company to refund me without me having to contact them as it's a hassle and waste of time to have to trace back purchases to returns and refunds. They said it was because of the holiday return rush but I returned my item on December 17 which is before people begin returning Christmas items so I didn't really buy their excuse.

I love Outdoor Voices. Everything I have purchased there has been high quality and super comfortable.