Outdoor VoicesReviews of outdoorvoices.com

**2/5 Stars - Major Design Flaw Makes This Unwearable for Its Intended Purpose** I purchased the Outdoor Voices Energy Dress based on their marketing as "engineered for movement" in "breathable performance material." Unfortunately, this dress has a critical flaw that makes it unsuitable for any actual athletic activity. **The Problem:** The LightSpeed fabric becomes completely see-through when you sweat. I wore this dress to play tennis and was mortified when it became sheer from perspiration. This is particularly problematic for a dress specifically marketed for exercise and movement. **The Fabric:** While the A-line silhouette and built-in shorts are nice design elements, the fabric fails at its most basic function. A "performance material" should perform during exercise, not become transparent when doing exactly what it's designed for. **Customer Service Experience:** When I contacted Outdoor Voices about this issue, they acknowledged my feedback but refused to accept a return, citing their policy against returns for "worn" items. This seems unreasonable given that the problem only becomes apparent when the dress is used as intended. The representative suggested I "find a good home" for the dress rather than addressing the fundamental design flaw. **Bottom Line:** Save your money. A dress marketed for exercise that becomes see-through when you exercise defeats its entire purpose. The company's unwillingness to stand behind their product when it fails to perform as advertised is equally disappointing. **Would not recommend for:** Tennis, running, or any activity involving perspiration **Might work for:** Casual wear only, in air-conditioned environments

I purchased a sweater for my husband from this company. The quality was okay, nothing special but not bad. The item did run very large so we returned it because the medium size was more like a large. BEWARE the problem was that I returned the item on December 17. Way before the holiday return rush, which starts after Christmas. On January 9th I realized I never received a refund from them. I contacted them and it was then that they issued the refund. I won't really order from them anymore and would warn others to check their credit card statements to make sure they received a refund from them. I expect a company to refund me without me having to contact them as it's a hassle and waste of time to have to trace back purchases to returns and refunds. They said it was because of the holiday return rush but I returned my item on December 17 which is before people begin returning Christmas items so I didn't really buy their excuse.