OutdoorSolarOutlet.comReviews of outdoorsolaroutlet.com

The lanterns I ordered were shipped by Amazon. The Solar Outlet site ordered them from Amazon, had them shipped to my address and charged me $25 above the amazon price. I should have done my research on this website.

I was very disappointed in these solar lights. I charged them for several days in bright sunny weather, but they were extremely dim. The description of this product says they are 60 lumen. I doubt if mine are any brighter than 5 lumen. I sent two emails to the company to try to get some support, and never got any responses.

I love this light I got for my front house! Great quality and the customer service was very helpful over the phone!

I’d do 0 stars if I could. Was excited to have light in my driveway after I had a fall, hoping after paying 70 dollars they would work welll. That wasn’t the case: they were horrible. Didn’t even light up at all. I called and the guy was like well you bought the cheapest version we have more expensive set. Then they agreee to return but no return label was given so I’d have to pay 42 dollars to ship back. So dumb. So no was your money or time on this product

If I could give them less then ONE star I would. They run and ad that is for Energizer Solar Recharge batteries AA the ad says.. 18.95 15.16 with the code. When you follow the ad to their site and try to check out there is no place for a code. I tried chatting with ROBERT.. I tried calling and spoke to EDWIN. Probably not their real names. I was told the code was not for batteries. The AD ONLY HAS this battery in it. Then I was told the ad is from black friday which it is not. Nothing on it says black friday. I asked if they were based in the US and I was told yes. I told them there are truth in advertising laws here in the US that they clearly breaking.. and he hung up. I will be following through and filing a formal complaint.

When I contacted one of the manufacturers of lighting I purchased (to see if performance could be improved) they said "WE HAVE NO RELATIONSHIP WITH THAT BUSINESS". They surmised that the vendor buys old stock with degraded batteries and sells them as new stock. Not only that: the site lists the product for $99, "discounted" to $79, but the authorized dealers (Costco) sell them for $49! Pretty clear to me, and all the negative reviewers I have seen (but sadly didn't look at before I purchased the product) that this vendor is a fraud. A scam. Toxic and a place to avoid. Or you can just buy from them and write a review like this one later!

I received 2. When the first one died, I replaced the battery and all was well. When the 2nd one died, I went to change the battery and inside was all corroded and the bracket holding the battery was loose. Needless to say, it does not work. I emailed and chatted to no avail. Wish I had seen these reviews before buying. I agree, DO NOT BUY THESE.

I ordered to 2 sets of Restoration Hardware Solar Lights. When I opened the box, I could tell that the batteries had leaked into the battery compartment. The Batteries were dated 2013 and were all rusted and leaking. I then went online and started a chat with 'Edwin" who told me (after 4x sending a chat, that I had to send an email to customer service. I then sent an email to customer service and surprise "Edwin" was the one who responded. It took me 4 requests to finally get them to tell me that I could return them (at my own expense) and they would refund me once received. THIS TRULY IS A HORRIBLE COMPANY AND SOMEONE SHOULD PUT THEM OUT OF BUSINESS. Their game is to ignore, then respond with questions (that you already answered) and then once you DEMAND to return (multiple times) they then respond. THANK GOODNESS I USED MY AMEX SO I DISPUTED THE CHARGE. DO NOT BUY FROM THEM. There is a reason the products are so cheap. They are obviously damaged and they buy distressed products.