ryan F.
WHERE IS MY UNIT I…
WHERE IS MY UNIT I ORDERD?????????????"?":?????
Response from Outdoor Dog SupplyDec 22, 2025
Your package is out for delivery. Please call our office at 757-482-1000 for any question.

Outdoor Dog Supply has provided dog collars, tracking systems, fences, and other hunting dog supplies for outdoor-minded owners. Browse our collection here!
Outdoor Dog Supply (outdoordogsupply.com) has 1,211 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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ryan F.
WHERE IS MY UNIT I ORDERD?????????????"?":?????
Response from Outdoor Dog SupplyDec 22, 2025
Your package is out for delivery. Please call our office at 757-482-1000 for any question.
Todd
My throw dummy got a hole in less than 5 minutes. Still waiting from ODS for follow up.
Danny
Terrible service and product stay away
Barry B.
Signed up for a 10% discount, just so happens don't get the code till u place the order. An the free 2 day shipping is a joke , my order has been in Memphis tn for 4 days . Was my first an last order .
Jody L.
The collar I received does not work - no tech support - they want to charge me for a warranty repair - why don't they verify that the products are working correctly before send to the customer... now I am without my needed products and can't use them and I am trying to figure out how to get this resolved...
Kevin S.
Purchased a Astro 430 in two dog collars march 17, when I receive them I realized one of the colors was very large and one was a mini so I called them back to turn the large one in for a mini, the lady was very pleasant and said OK I’ll have them call you back that was a week ago, so I called again a few days later and said I just want to make sure that they got my message yes they’ll call you back well it’s been six days now and I have not yet received an email or been contacted by outdoor dog supplyThe reason I went to them instead of going directly to Amazon because I heard they were great on customer service so I want to go directly to them, so far it has not worked for me that way
Sean A.
I actually loved my product.. however within a couple of short months.. one of the rivets on the name plate came loose. Although I have emailed to ask for assistance, I have received no response. Great product.. on slight mfg flaw - ONE HUGE customer service flaw.
Tai O.
The collar is for large dog not for small dog.
Response from Outdoor Dog SupplySep 9, 2020
Hello Tai, We do not have an order for a Tai Ong dating back to 2013. If you could please email us at [email protected] and provide an order name and number, and more specifics as to what your problem is we can get your issue resolved. Thank you for your cooperation, - Trevor with ODS