Stephanie
Custom process is great!
This was my second time working with Ouros, specifically with Dhruv and it's been great. The first time I changed my mind about the stone Shape on my custom design so decided to put that on hold. Dhruv was very understanding and patient throughout the process. A few months later I then decided to customize a standard setting they carry, and was very specific about the type of diamond and size I wanted. Again Dhruv was very patient and gave me many stone options until I decided on one. I look forward to working with him again on my custom engagement ring once I decide on the stone shape!
Response from Ouros JewelsJan 15, 2024
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!



