Ouros JewelsReviews of ourosjewels.com

I am unable to reply to my original review (September 2025) but I wanted to provided an update. After working with Ours Jewels, we were able to come to a satisfactory resolution regarding the broken clasp on my bracelet. I believe I received my new and improved bracelet about 4-5 months after I initially expressed my dissatisfaction with the clasp. Ouros Jewels allowed me to upgrade my bracelet for a reasonable fee. I figured I would turn the bad situation into a new and bigger bracelet, so it gave me a fresh start with something even better. I received a new CAD design and the diamonds they chose for me are absolutely outstanding. The round and emerald cut diamonds in the tennis bracelet are stunning. The clasp design is much improved and has worked well for quite a long time, which is nice. My faith and trust has been restored with Ours Jewels. I am very happy with the outcome.

I got custom earrings made and I am so blown away by how beautiful they are!! I had no experience with lab diamonds or online sellers, and I felt so comfortable throughout the process. They literally communicated everything to me, from the moulds being made to choosing the stones. I’m 1000% ordering again.

very very communicative and kind. i got frequent updates on the status of my product and then my shipping.

The Ouros team was with me every single step of the way. To the point where I couldn't have a question to ask because the answers were already there. I also received it very shortly even coming from far away. The ring is beautifully hand crafted art, that I know she will love. Worth every penny!

Everything went smoothly, the quality is great and the customer service is even better. The delivery was fast, everything was perfect.

Custom silver bracelet In my experience, the process of making a custom bracelet was smooth, fast and the end result matched what I wanted. I had worked with ouros in the past, which helped. Giving visual examples to them on what I wanted was helpful to them and something I recommend doing, as well as doing your own research beforehand on what you want and need your piece to be.

I would buy their products again. Very happy with the entire process and the quality of the products.

I was informed of every step in the process. The photos don't do my earrings justice, they are every bit as GORGEOUS as I hoped.