Maz
Issue with ring reporting car travel as steps…improving customer care
Issue with ring reporting car travel as active steps! Contacted them and was advised that they were trying to resolve the issue. I let them know that the issue has been reported for the last 3 years that I’m aware of so saying it’s something they are trying to resolve does not seem genuine. They assured me the issue will be resolved in the next few months and offered me a 3 month free membership as a gesture of goodwill. So at least now there does appear to be some level of customer care. I’ll be watching this space for issue resolution.