Otter LendingOtter Lending, Inc. offers customers a quick and effective way to get access to extra funds to cover life’s little emergencies and unexpected expenses.With the online installment loan services from Otter Lending, Inc., you can have the funds you need deposited directly to your bank account. Unlike traditional payday loan services, you have the ability to repay the loan over time. In addition, the loan can be prepaid at ANY TIME without any penalty.The money you receive with an installment loan can be used to cover expensive home repair bills, unexpected expenses, family emergencies, medical bills, car repairs, bounced checks, and all the other surprises life sometimes throws at us.If you need emergency funds, Otter Lending, Inc. may be able to help. The advantages of Otter Lending, Inc. include:• Being quickly notified if you qualify!• Funds directly deposited into your bank account!• It’s safe, secure, and confidential!
Otter Lending (otterlending.com) has 40 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Banking & Money · Wausau, Wisconsin
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40 approved reviews, newest moderated first
customer
Fast process and received funds very quick as well!
Response from Otter LendingJun 12, 2023
-Dear Customer, We truly appreciate the time you took to write such a great review. Thank you for your kind feedback. We look forward to working with you again in the future. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team
Tory B.
I had to sign documents twice and yet i still don't have my money that i was told would be in my account today,its urgent that i had the money before i went to work.I'm very upset.
Response from Otter LendingJun 7, 2023
Dear Tory, We apologize for any inconvenience that you've encountered. We would appreciate it if you can provide the details of your account so that we can further investigate and provide necessary actions as required. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team.
Cheralyn
This was a very difficult process. I applied Saturday, their system kept glitching, but was able to finally finish, was approved for $1125, signed documents, then according to paperwork, payment was supposed to be made this morning, which I desperately needed with medical situation. I called today and no funds, spoke with two representatives saying that they still had system issues, and "hoped" it would be fixed. Then, on top of that after 2 days of not knowing as they said, they still had a "final " review, they declined it after all that. With income verification and job, fully employed working for a bank myself, this was extremely disappointing. I have screenshots showing approval and amount, signed documents, then suddenly get declined.
Response from Otter LendingMay 22, 2023
Dear Cheralyn, We apologize for any inconvenience that you've encountered. We would appreciate it if you can provide the details of your account so that we can further investigate and provide necessary actions as required. As an alternative, you can email us or call us to access and discuss the details of your account. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team.
Sheri S.
Otter Lending was easy to work with. They helped me get a loan when no one else would give me a chance. It’s super expensive if you don’t pay it off right away, but if you are able to, it’s not bad at all, and there is no penalty for paying it off early. The money was in my account when I got up the next morning.
Response from Otter LendingApr 27, 2023
Dear Sperry, We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider it. Thank you so much for your kind feedback. We look forward to working with you again in the future. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team
customer
Too many email requests by me to get answers. Not confident my voluntary electronic revocation will be honored.
Response from Otter LendingApr 27, 2023
Dear Stone, We are sorry for any inconvenience that you've encountered. We would appreciate it if you can provide the details of your account so that we can further investigate and provide necessary actions as required. Otter Lending is committed to promptly resolving customers' issues. Kindly contact us at 888-290-1503 and one of our Resolution Specialists will assist you. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team
Mr E.
Otter Lending is sketchy and dishonest. I have explained that they have incorrect banking information. They stated they can't change the banking information or start a new application. They only communicate if you owe them money. Stay away from this Otter Lending.
Response from Otter LendingApr 26, 2023
Dear Mr. Evans, We apologize for any inconvenience that you've encountered. Our online portal is undergoing a system update but rest assured that our team is working so hard to fix the issue as quickly as possible. We would appreciate it if you can provide the details of your account so that we can further investigate and provide necessary actions as required. As an alternative, you can email us or call us to access and discuss the details of your account. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team.
customer
Great!!!fast efficient
Response from Otter LendingApr 19, 2023
Dear Theodis, We really appreciate you taking the time to share your experience with us. We are happy to see this dedication reflected in your recent experience with us. Thank you so much for your kind feedback. We look forward to working with you again in the future. Should you require further assistance, please do not hesitate to call us. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team
Mercedes F.
I like that I got approved but dislike how much I have to pay back
Response from Otter LendingApr 19, 2023
Dear Mercedes, We really appreciate you taking the time to share your experience with us. Thank you so much for your kind feedback. We look forward to working with you again in the future. Sincerely yours, Otter Lending Inc. Customer Satisfaction Team