OTR SolutionsReviews of otrsolutions.com

i signed with them in June 25th,and i am starting to regret it, because until now June 29th, they are not FINISHED with my application! that means, they are not ready to buy bols from my Company, i saw good things about them on everywhere, but it doesn't look like, their customer service, the first call they always hang up, when they got no choice, they pick the phone, only to tell you that they Can't help you. over all very bad until now, i hope the things changes lets see.

The person who assisted me couldn't put me through to the team that handles my case, and now it's Friday; I haven't been paid, and in all likelihood, I won't get paid until Monday. I’ve hauled two loads and haven’t been paid for either of them; it’s disrespectful, considering they charge such high rates but take so long to pay.

Very disappointing experience with OTR Solutions. We never did any business with them or received funding, yet they still filed a UCC on our company and demanded a $500 payment just to release it. What’s worse is they claimed this “fee” was written in the contract, but after reviewing the agreement, there was no such $500 penalty mentioned anywhere. It felt more like an unjustified ransom demand than a legitimate business practice. Representatives Evelyn and Sydney were unprofessional and kept pressuring us through emails instead of resolving the issue fairly. Be very careful before signing anything with this company.

Very bad experience with them very bad service very bad people no one honest there My bad day and my bad luck when I use to work with them Logan and david and Patrick

Very unprofessional in customer support. , one of the so call service rep. Very rude, no management skills. Poor service

You have vendors who lied to your customers for business, but I will do my job and spread the word around the community about my horrible experience.

Client 3/20/2026, 7:52 AM Missing page 2 of 2 of the BOL is a blank paper, plus if i have bolt pay that you say is 24/7 instant funding why did 4 hour go by before you even looked at it and then never notified me of a issue Client 3/20/2026, 7:34 AM was a email to me 4 houres after submission of paper work for bolt pay to much to ask?????????????????????????????????????????? Client 3/20/2026, 7:31 AM Laudy Flores triumph pay has better communication Client 3/20/2026, 7:28 AM Invoice Updated Client 3/20/2026, 7:24 AM Laudy Flores a email would have been nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Laudy Flores 3/19/2026, 4:48 PM Missing page 2 of 2 of the BOL Laudy Flores 3/19/2026, 4:48 PM Paperwork Reviewed 3/19/2026, 12:46 PM Auto-approval process completed with status of V-PC-0200 Client 3/19/2026, 12:44 PM Invoice Updated Client 3/19/2026, 12:37 PM Invoice Uploaded

Worst factoring company! Our company was acquired by OTR Solutions by default and they suck! DO NOT EVER USE THEIR SERVICES EVER! THEY STEAL FROM SMALL BUSINESS OWMERS