OSSA FRAMESReviews of ossaframes.com

OSSA FRAMES reviews

53 approved reviews, newest moderated first

chantelle S.
Aug 28, 2024
Highly recommend
Great & fast shipping!!
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lu
Aug 6, 2024
Great price,fast shipping and genuine…
Great price,fast shipping and genuine brand name glasses. This was my first time purchasing online from OSSA Frames won't be my last
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Ricardo G.
Aug 1, 2024
Great way to buy online luxury…
Great way to buy online luxury sunglasses.
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New Ossaframe F.
Jul 22, 2024
Fast delivery! AMAZING quality!
Fast reliable delivery! Came in perfect condition and within the 2 day shipping window when requested.
Response from OSSA FRAMESAug 1, 2024
Dear Madelynn, Thank you so much for your wonderful 5-star review! From the entire team, especially our customer support team, we are thrilled to hear about your positive experience. Your kind words and support mean the world to us. Thank you for choosing us. Jane OSSA team
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Tiesha
Jul 22, 2024
Perfect delivery was so fast
Perfect delivery was so fast. Everything was easy fast experience.
Response from OSSA FRAMESAug 1, 2024
Dear Tiesha, We’re absolutely delighted to receive your 5-star review! Our whole team, particularly our customer support team, is overjoyed to know we met your expectations. Your support and kind words mean a lot to us. Thank you for choosing our business! Best wishes, Jane OSSA team
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Lerdy P.
Jul 17, 2024
In love with them and shipping was…
In love with them and shipping was extremely fast
Response from OSSA FRAMESAug 1, 2024
Dear Lerdy, Thank you for your 5-star review! Our team, is thrilled to hear you had a great experience. Your appreciation encourages us to keep delivering the best service possible. We’re grateful for your support! Sincerely, Jane OSSA Team
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Latoya
Jul 13, 2024
Rude customer service
Rude customer service. Canceled item after getting shipping notification.
Response from OSSA FRAMESAug 1, 2024
Hello Latoya, Thank you for your feedback. My name is Jane, I was helping you out over the line. I'm very sorry to hear about your disappointment. As we discussed on the phone, we were unable to ship the item because it didn’t pass our quality control checks. We believe in only sending out merchandise that meets our high standards to ensure our customers receive the best products possible. We’re a small business that values transparency and honesty, and I want to apologize if our conversation left you feeling unsatisfied. My intention was to provide clear and honest information about your order. I really do regret that this situation has led to your negative experience. Hope you might reconsider or update your review based on my commitment to quality and customer service. Thank you for your understanding. Jane from OSSA customers support team
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Rachel R.
Jul 8, 2024
Love the sunnies
Love the sunnies! Fast delivery.
Response from OSSA FRAMESAug 1, 2024
Dear Rachel, Thank you so much for your 5-star review! Our entire team, and especially our customer support team, are so pleased to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again in the future! Kind regards, Jane OSSA Team✨
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