OSM WorldwideReviews of osmworldwide.com

Between lost packages, unexplainable delays, and generally slow service I really can't understand why ANY businesses continue to use their "services". Its to the point that if I order something and get a notification that shipping is being handled by OSM Worldwide then I see if I can order the same item somewhere else (that doesn't use OSM), and then cancel my order with the original vendor.

Your driver threw my package in my driveway. Who does that

First of all, I can't believe the product provider, who must have known I needed the product quickly, chose to use this third-party with a bad reputation, instead of using USPS directly......just to save a few cents. Secondly, I have been tracking my package's progress as it slowly moves across the country. I needed the package by today, but it appears it will be another 4 days or more, even though I put in my order more than a week ago. Authors must see a physical copy of a new book before its first "public availability" date. This is crucial. I thought giving it 10 days would be sufficient, since the "rush" service, which I have paid for before, seems no faster than USPS first-class. The cost is the equivalent of selling 50 books. Yet, tomorrow is the sale date and I am at least 5 days away from getting my books. Irritating is an understatement.

OSM is absolute GARBAGE. I placed an eBay order on 5/2/26. It’s was sent out by the seller on 5/5. It sat in some storage unit in Houston TX for NINE days. After that, it was sent to Grand Prairie TX, where it remains. IT TOOK NINE FXKING DAYS TO TRAVEL 250 MILES, AND IT’S STILL THERE. I sent an email to the address on OSM’s site. What a joke. It got bounced back to me with a message — something along the lines of my email address not being permitted to send them anything. Seriously thinking about checking with sellers first to see if they use OSM before placing an order. TL;DR: OSM SUCKS.

OSM are clowns frauds liars and stupid I ordered a package from eBay I was given an USPS tracking number an FedEx tracking number and an OSM number I emailed a customer service agent through email. OSM is conducting some shady business. Why am I getting a USPS tracking number if they aren’t delivering my package? It makes no sense what so ever these people are idiots stay away from any seller that uses these morons

Same as everyone else, they are horrible, and they lie about the delivery. If you find out that a company uses them for its shipping, DO NOT make the purchase. You've been warned.

Ordered a rare book through ABE BOOKS, I did not know they use OSM Worldwide, the seller says it's sent USPS, but little known fact, sometimes USPS outsources packages through them, I don't know why. I checked tracking number and it says it was delivered to my porch. LIES!!! I was home at time of the alleged delivery and it never came. They don't even provide a photo to prove if it was delivered or not. I've never had anything stolen in my gated community so either the delivery person did not deliver to the right address, or they scanned it as delivered and kept it? No way to contact costumer service either because they are closed on weekends and I keep getting thrown off their website when I try to create a report to inquire about the package. HORRIBLE SERVICE, NO CUSTOMER SERVICE TO SPEAK TO AND NO WAY TO PROVE PACKAGE WAS DELIVERED SINCE THEY DON'T PROVIDE PROOF.

I do not know who OSM Worldwide is, but I do know I will never, ever order from any company who uses them ever again. NEVER. Absolutely no customer service whatsoever. They do not respond to emails or phone calls. Package has been sitting for many days in the same location, going nowhere. Tracking never updates. Estimated delivery date has long since passed. Any company using OSM is just asking for angry customers. Avoid these useless morons like the plague!