OsmoReviews of osmo-official.com

SNYD OG BEDRAG Sender billig kopivarer som ikke stemmer overens med din bestilling og vil ikke tage det retur for deres regning. Tager så 60 % af dine penge.. Vil give 0 stjerner

First, you showed a map as to where you are located , gave me a price and when I checked my account you charged me for a foreign money exchange. Would never have ordered if I knew it was coming from a foreign country. That was why you said you didn’t pay for return shipping. Your tracking said international shipping, after you got my money. Cost a lot of money to ship something overseas. Tracking doesn’t show where it is. I am worried that if it gets her it will not worth the money.

Slechte service. Ik heb de tracker gekocht. Maar tijdens het installeren bleek hij niet te werken. Een hele dag bezig geweest om een retourformulier te krijgen. Erg vreemd. Eerst contact in Nederland, vervolgens via Zweden. Het apparaat moet terug naar VK en daar blijkt het opgegeven adres niet van te kloppen.

Köpte en Silkier+pro men bruksanvisning är på tyska och tyvärr kan jag inte det språket har mailat två gånger har inte fått någon återkoppling tycker det är så märkligt för att man får uppfattningen att företaget har den bästa kundservicen men jag är så besviken på er för ni förstår nog inte att nöjda kunder genererar fler kunder som ringar på vatten och tvärtom

Got junk from Alibaba. But it was CE-marked junk... without any of the information that normally should be on a CE-marked product, so obviously a FAKE CE-mark. The other product wasn't CE-marked at all. Both of them therefore illegal imports. So I threatened with reporting to authorities and quickly got all my money back, without having to bother about returning anything. The scammers lost that one... ;P

very quick response

Prompt response to my emails. Understanding of why the ProVacuum was unsuitable for me to use and the readiness to offer a refund.

Absolutely rubbish. Clearly illustrated online as a UK based company but product not kept in stock in the UK. I have waited about a month for socks to arrive and emailed "customer support" many times to be fobbed off with excuses. The tracking gives no details. Items obviously shipped from China on a slow boat, definitely not flown over, as the tracking suggests.