The Orvis CompanyReviews of orvis.com

I ordered a clearwater 9ft 4pc and did not fully understand the ad, and Orvis responded to my comment and has 100% rectified the issue, I am totally satisfied with the outcome of my shopping experience. My comment was posted on 06/05/19. My only suggestion to shopping on a computer is that if you use magnifying lenses to thread a fly make sure you do the same when ordering. Orvis was no way wrong on their website. Thank you and I will continue to shop with their website.

Ordered a dog bed a 6-7 weeks ago and have to say my dogs love it. Delivery was good given we had it embroidered too. Expensive product but given the fact it looks good and it’s super comfortable and my dogs love it then it actually seems good value. I’m looking at ordering a second bed for my dogs so I don’t have to keep moving this one as they’re reluctant to sleep in their old bed now. EDIT. I’ve since ordered a second bed in matching colours and the dogs (who used to always try to get on the sofas) now take themselves to either bed. It’s taken us a while to get used to them being in their beds. Normally when they disappeared they were up to no good and being naughty. Now we have always found they disappear to their beds. Very good products. Expensive but given that our dogs love them it was easily money well spent.

I was hesitant to order from Orvis based on their reviews around the web, but my experience was fantastic. I ordered a YETI Rambler bottle cap from them and the shipping was fast and free. I will order more from Orvis in the future. Great products and great shipping!

I just had reason to contact your customer services on livechat. At 9.30 pm on a Sunday evening I was very surprised to be able to check the status of an online order. Jamie from the USA was very helpful and able to deal with my query promptly. I am always happy with my clothing orders from Orvis but really must compliment you on your excellent customer service!

love the warranty replacement program! so simple and fast!

My experience with Orvis was outstanding. I received exactly what I ordered (true to size and description), in a very timely manner, and was invoiced correctly. Customer Service reps replied back to my order status questions within a hour. What more could you ask for? This is an excellent company to order online with and have shipped to Canada. I will be ordering from them again! - Nicole Perry.

Orvis has a gem of a sales associate at their Eastern hills mall location in Williamsville, new York! She is rosemary smardz. Hope the spelling is correct. A round of applause for rosemary s assistance to me during my feeble attempt at gift buying for my wife for Christmas. She matched colors , found sizes, made accessory suggestions and even, yes, gift wrapped my purchase, just like when I was a kid ! All these tasks and even remained pleasant through out the session. Okay, I spent less than 200 bucks but she treated me like a million, not too common these days......go see her and tell her I said hi ! D.Bloom, Williamsville, NY

Outstanding customer service and great products. At any time that i have an issue with an order they have moved mountains to remedy the situation.