Jim
Got a real person on the first try!
Bought my mom a shirt. Needed to get in a different color. Called in and someone picked up! Super helpful and change of pace for what you get these days.
Shop for mens clothing, womens clothing, fly fishing rods and gear, dog beds, home furnishings, travel apparel, and gifts. Our mens clothes include great men's gift ideas such as chinos, travel clothing, sleepwear, cashmere sweaters, Barbour coats, and mens sport coats. Find the best selections online from our womens clothing catalog with dozens of new styles of jackets, blouses, skirts, shirts, vests, dresses, robes, cardigan sweaters and pants. We have a broad selection of the world's finest fly fishing rods, fly reels, wet and dry flies, chest waders, and fishing apparel with reviews by our customers. Whether you're shopping for an award-winning fly fishing rod, a top-notch large arbor fly reel or a superb pair of breathable fishing waders, Orvis has the best fly fishing gear on the market today.
The Orvis Company (orvis.com) has 209 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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209 approved reviews, newest moderated first
Jim
Bought my mom a shirt. Needed to get in a different color. Called in and someone picked up! Super helpful and change of pace for what you get these days.
Steve M.
Is there a reason that orvis drop their signature polo shirts. I've worn them for many years and genuinely appreciate the quality. That what I went by them this year they have dropped them. Any chance of bringing them back. Steve McCusker
Scott R.
Do not use this company their customer service is horrendous. It took two weeks to get my product and then it was in horrible shape. Quality sucks
Alfred Garbutt I.
Worste customer service ever, the person didn't know a thing about fly fishing. I bought several wooly bubbers/streamers and the all SUCK. They either float like a dry fly or will only sink about a foot to foot and half they should sink to the bottom. Orvis is doing nothgung abiut it, they ruined my fishing trip I drove 5 hours round trip and hiked 4 miles round trip to have flies that are junk
Marilyn F.
Mens shirts from Orvis dont hold their shape when you follow the washing & drying directions exactly. Clothing bought at Walmart holds up better. I think they must make their shirts with inferior fabric.
Ber
If you want to receive anything you order within a reasonable time frame, look elsewhere. Good products but you would think an order could be received in less than 3-4 weeks. Cancelled my order and received the same product from another vendor in 5 days.
Henry M.
I ordered two items online with Orvis. Used my credit card and my credit card for payment. Submitted and acknowledged. A few hours later I get an email stating I left these two items in my cart. I call Orvis, no answer. I email them. Hours later get a response your order is good, sorry. I get an email confirming the order at that time. Next day I receive an email that one item is not in stock but they will send the other item. I request the order cancelled and my gift card restored and my original credit card refunded. I request this three times with their customer service (the name customer service with Orvis is a lie, no service) but they want help me. Don't shop at Orvis as this is the 2nd time with Orvis this has happed in the last couple of years. No more Orvis, period. UPDATE-I wrote the CEO of Orvis with the above info and then received an email from a customer service manager who corrected everything. So thank you Orvis.
Ask a Lawyer Is L.
As big as Orvis is and they cannot give Veterans a bigger discount than 10%? Wow!! Thanks Orvis. I was a huge customer, but not anymore. Thats nice of you all.