The Orvis CompanyReviews of orvis.com

Ordered shirts. After hearing nothing for a week, checked the order. Orvis had cancelled it without even sending me a email. Contacted them and got an email stating: shirts they sell on the webstore do not stock in the webshop, and had to be shipped from a retail store and they do not ship overseas. Despite saying on the store they do ship international. Why even have the option to buy it and place an order? Why even list things you dont sell? Never had an experience like this in any webstore. Nevertheless, switched to Simms, they delivered it in 2 days without any hassle. In retrospect its my fault, i should have read up on the Orvis.com reviews, I can now see that clearly Im not alone having issues with the store/company. Goes without saying I will not use Orvis.com again

I bought an Orvis Helo rod last year and the tip broke in the first 10 minutes of fishing. Now they advertise the new rod is 4x stronger. How about standing behind your product. Obviously a known issue the last rod sucked and I was stuck buying a replacement piece before I caught my first fish. I would go sage anytime now going forward.

Even when the website is working it is not helpful. Many items that they have in the store are not listed on the website.

My sister gave me a pair of gloves for Christmas I wanted to exchange for a different size. I go on their website and type the return number in, only to get no match. So I email customer service with my issue. No answer. Then a week later. No answer. Four times I try over several weeks, then finally forward all the emails from another email address. I'm told sorry, they checked and they never saw my emails, but somehow they did today from an AOL address. They send me a return email label. Great, maybe they didn't see it for whatever reason. In the interim, I order a shirt, but it does not fit. So I go to return, and the same thing, order not recognized. I respond to the email I received earlier today with the return label indicating again my order number is not showing a match, and the message I get back starts with this: "I am so sorry but our returns portal is down at the moment undergoing some maintenance. This is why it did not work on your end." Is it really down "at the moment," or has it been down for a while, like since I've been trying to return the gloves for the past month? And if it's truly down, then why not just post that information on the returns page, rather than have every customer with a return get an "order not found" result when attempting a return? I expect that post-December is the highest volume return period of the year. Is the "returns portal" down coincidental, or is it to get customers to just give up? Sadly, I must assume the latter based on recent reviews on this site. If it's not intentional, then why not be upfront with customers and say you're having issues with returns? Why make the customer think he/she is the one somehow not entering something right or messing up? I don't know the answer, all I know is Orvis is not thinking about their customers first. And that is the downfall of any business...

Take care of your customers past or present! I’ve tried REPEATEDLY, to get off their mailing list! I bought in 2019 through a job and left that job AND HAVE BEEN UNSUCCESSFUL IN GETTING OFF THEIR MAILING LIST EVER SINCE! I just asked them a few days ago again - after receiving a “thank you for your order” when I had not ordered - to remove me from the account it was attached to. I was assured they would! And just a few days later: “Thank you for your order!” AGAIN! Please disconnect my email to this account LIKE YOU HAVE PROMISED TO DO MORE THAN TWICE! Maybe they don’t care about my inconvenience because I didn’t give them any business - but you never know who you’re messing with. I NEVER WILL NOW shop Orvis! I will continue to avoid your merchandise; like I have done since you started ignoring my requests for my email to be removed from this Account OVER 4 YEARS AGO! … $ have the POWER NOT to go to you. I know, harder to feel, but I also have influence into choosing alternatives; which are out there and who exceed your products on many levels; AND which I have been BUYING INSTEAD OF YOUR PRODUCTS. It’s that simple. As a professional costume buyer for over 25 YEARS, my advice is Don’t ignore your customers! Annoyed ones won’t come back! And some of us spend A LOT - elsewhere!

After reading the Orvis clothing reviews I'm happy that the trousers I've tried to purchase for over a year are NEVER in stock.

I have used Orvis products for years - but no more. The quality has fallen far below acceptable. A pair of waders that leak this year and then I tried the Hydros Cold Water Intermediate and the loop at the end of the line separated on my second day out. Very poor quality. Additionally, the shipping is awful. $9.95 for a small box - a fly line. One order took 11 days and the next good 12 days. Orvis has lost it.

Go woke, go broke. I own thousands upon thousands in Orvis merchandise. Along came COVID. Whilst in my home, under lockdown, I began to unravel the truths that have been hidden from me for my lifetime. I took a deep dive into the rabbit hole and when I came out I discovered that we are truly living in a matrix of lies, propaganda, deceivers and subversion. Enter Orvis, a company that is onboard with a globalist agenda that includes a nullification of the social contract. Orvis is not my friend because I am on team humanity. The veil has been lifted "for those that have eyes to see"