Pam
I ordered these shoes ,they are very uncomfortable
I ordered these shoes ,they are very uncomfortable, absolutely no support,tried to return them ,I was offered a 10 percent refund ,then a 20 percent refund , a 50,then 75 percent refund .last one was 100 percent refund if I donated them and gave proof of doing this.there website states 45 day money back guarantee. The most unprofessional company ever to deal with.these shoes are not what was represented on there website.still no resolution.I would never recommend these
Response from Orthora FootwearMar 2, 2026
Hi Pam, I’m genuinely sorry to hear that the shoes didn’t feel comfortable for you. Support and comfort are exactly what they’re designed for, but I understand that fit and feel can vary from person to person. Our 45-day money-back guarantee does stand, and the donation-based full refund is one of the ways we’re able to honor that while avoiding unnecessary waste and international return costs. It truly concerns me that you feel there has been no resolution. That’s never my intention. If you’re still open to it, I would appreciate the opportunity to personally review your case and make sure this is properly closed for you. Orthora Footwear