KAT M.
Do not buy from this company
Once I finally received the shoes that I ordered putting them on one was way too big the other one fit my foot OK but when I walked on the floor, it’s like you have hard plastic souls, and it made walking very slippery. I do not recommend these shoes because of the slipperiness of the souls they’re not rubber, gripping they do not grip the floor unless you’re in grass or on carpet when I contacted the company to get a refund or to ship the shoes back they said they don’t receive the shoes back and they don’t give refunds to shoes that were on sale because they had marked these shoes 70% off to get people to buy them. The owner wrote me an email and said that they’re struggling as a company and they’re producing a new shoe and they give me a voucher for 50% off of the new shoe. Well there’s nothing like that written when you buy the first pair of shoes and so now I’m out the money that I paid for the shoes all the time waiting for the shoes which was way longer than what they said on the shipping estimation and I would not recommend this company to anyone to buy shoes from just not an upstanding company. They don’t stand behind their product and they don’t make their customers happy.
Response from Orthora FootwearOct 18, 2026
Hi Kat, I'm truly sorry to hear about your experience, especially the concerns with the fit, slipperiness, and delays with your order. We understand how disappointing this must have been, and we'd appreciate the opportunity to look into your concerns and make things right. Unfortunately, we couldn't locate your order using the information in your review. Could you please email us your order number, the full name used for the purchase, or the email address used at checkout? I'll personally have our team look into this and work toward a resolution as quickly as possible. You can reach us at [email protected]. Thank you for bringing this to our attention. Orthora Footwear