Orthora FootwearReviews of orthora-footwear.com

Response from Orthora FootwearSep 28, 2026

Hi Mary, Thank you for sharing your feedback! We understand how frustrating it can be when you’re trying to purchase two pairs but the checkout does not allow you to use a second payment method. We’re sorry that this prevented you from ordering the second pair at the price you expected. We appreciate you bringing this to our attention, as feedback like this helps us identify areas where the checkout experience can be improved. Thank you for choosing Orthora Footwear and for taking the time to share your experience! Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Kim, We’re sorry to hear that you’re unhappy with the shipping delay. We completely understand how frustrating it can be to wait for your order, especially when you’re looking forward to receiving it. Upon checking, your order is still within our stated delivery timeframe. A member of our team will also work closely with you to help address any concerns and ensure the matter is resolved appropriately. We appreciate your patience and understanding. Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Deborah, Thank you for sharing your experience. We understand how confusing and concerning it can be when you’re unsure whether your order was successfully placed, especially when the confirmation email is what clarified that the order had gone through. We also understand your concern regarding the shipping insurance being added when you did not intend to select it. We’re sorry for any confusion or inconvenience this caused during the checkout process. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve the ordering experience. Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Kay, We’re truly sorry for the worry and frustration caused by the delay in receiving your order and the lack of updates. We completely understand why you would be concerned, especially after seeing payments taken from your account without having received your shoes yet. Please be assured that your order is active, and Orthora Footwear is a legitimate company. We sincerely apologize for the inconvenience and concern this situation has caused. Upon checking, a member of our team is working closely with you to address your concerns and help resolve this matter. We appreciate your patience and the opportunity to assist you. Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Patti, We’re truly sorry that your experience took so long, and we completely understand how frustrating and disappointing it must have been to wait longer than expected. We sincerely apologize for the inconvenience this caused, and we’d love the opportunity to make this right. Unfortunately, I wasn’t able to locate your order using the information available in your review. If you could email us your order number, the full name used for the purchase, or the email address used at checkout, I’ll personally have our team look into your case and work to resolve this as quickly as possible. You can reach us at [email protected]. Thank you, and we look forward to helping you. Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Joyce, We’re truly sorry for the disappointment caused by the delivery timeframe. We completely understand your frustration, especially when you’ve made a purchase expecting to receive your shoes within a reasonable timeframe. We also understand your concern that the delivery period may feel longer than expected given the price of the shoes. We sincerely apologize for any inconvenience this has caused. We appreciate you sharing your feedback with us, and we hope that once your shoes arrive, they provide the comfort and support you were looking for. Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Tommy, Thank you for sharing your experience. We understand how frustrating it can be when the sizing differs from what you’re accustomed to, especially after receiving a first pair that was much too large. For your second order, as long as you checked the size chart before selecting the new size, you should have a better fit. Regarding your first order, a member of our team has sent you an email and is working with you to help resolve the fit issue. We appreciate your patience and hope we can get this resolved for you. Orthora Footwear

Response from Orthora FootwearSep 27, 2026

Hi Roberta, We sincerely apologize that you’re still waiting for your order and that the delivery information has not provided you with the clarity you expected. We completely understand how frustrating it is to be waiting without clear updates. A member of our team is currently looking into Order #123231 and working to resolve this as quickly as possible. We’re truly sorry for the inconvenience and appreciate your patience while we work to address this. Orthora Footwear