Carol B.
Great Customer Service. E mail them!
I texted 2 pairs of shoes and because of swelling they are too small. I contacted customer service and they were prompt in contacting me. Provided a solution to the dilemma I faced and providing I receive the replacement’s, I am very happy. I have neuropathy in my feet as well as spinal issues from the neck down. Not to mention a ruptured quadricep that has been operated on 4 times and each time it was unsuccessful. So I’m asking for a really big miracle from these shoes, but I believe that’s possible with the positive reviews. I recommend them highly and look forward to wearing the shoes and ordering more.
Response from Orthora FootwearJul 30, 2026
Hi Carol, Thank you so much for sharing your experience with us. We're delighted to hear that our customer service team responded promptly and was able to provide a solution for the sizing issue caused by the swelling in your feet. We truly appreciate you placing your trust in Orthora, especially given the challenges you've faced with neuropathy and other mobility concerns. Orthora was created with customers like you in mind, offering comfort and support for those looking to stay active with greater ease. We sincerely hope your replacement pair provides the comfort you're looking for, and we're grateful for your recommendation and support. Orthora Footwear