John
Shoe sized incorrectly
Sized inaccurately, and very difficult to return. That being said, Orthora said they would refund the purchase price.
Response from Orthora FootwearJul 24, 2026
Hi John, We're sorry to hear that the shoes did not fit as expected and that you found the return process difficult. We appreciate you taking the time to share your experience. Unfortunately, we weren't able to locate your order using the information available in your review. If you could please email us your order number, the full name used for the purchase, or the email address used at checkout, our customer support team will be happy to review your case and confirm the status of the refund you mentioned. You can reach us at [email protected]. Thank you, and we look forward to assisting you. Orthora Footwear