Alexander G.
I don’t recommend this
Very expensive equipment that has better and cheaper alternatives. I bought the 360 Jewelry unit for $4500 to shoot videos - I only needed the 360 rotation feature and used it rarely, maybe once a month. After 2 years I had to upgrade my computer because the old one broke, but the software had to be repurchased for another $300 just to work on the new MacBook. For $300 you can buy a similar unit that works with a phone - whether it’s a brand new one or even a 10-year-old device. Review of the unit itself: it worked for 2 years with no breakdowns, but as I mentioned earlier, I used it rarely. The rotation smoothness is questionable - at some point, an object that’s sitting or hanging starts to shake, which isn’t always fixable in post, so I have to reshoot. The rotation mechanism isn’t as smooth as advertised. Again, there are alternatives that are 10x cheaper with the same quality, and you won’t run into software update issues. Without updates, the unit simply doesn’t work - it’s impossible to run it without the software, you’d have to spin it by hand. I don’t recommend this equipment to anyone.
Response from Ortery TechnologiesApr 7, 2026
Thank you for leaving your feedback. We’d like to provide some context regarding our software policies and hardware standards for anyone reading this review. Unlike many companies in our industry that require mandatory, ongoing monthly subscription fees, we operate on a perpetual license model. This means our customers pay once and have the right to use a specific version of the software forever. When a computer is replaced and upgraded to a completely new operating system years after an older version of our software was released, the underlying architecture often changes, making the old software inherently incompatible with the new machine. The $299 is not a simple compatibility patch to make old software work; it is the cost to upgrade to our newest software generation, which includes research, development, new features, and workflow improvements. Regarding the physical unit, the shaking you described is not the standard performance for our 360 units. This issue can occasionally stem from weight distribution or calibration factors. Our products come with free technical support and our team is always available to help our customers troubleshoot to ensure they get the smooth rotation advertised, without needing to spend extra time fixing footage in post-production. We stand behind our products and our licensing model, which we believe offers better long-term value to our customers.