OrnexisReviews of ornexis.com

Response from OrnexisApr 10, 2026

Dear Jane, Thank you so much for your kind review — we are really pleased to hear that you love the foot pads! We completely understand your concern regarding the conducting gel. Receiving only one small tube for three pads is certainly not ideal, and we sincerely apologise for any inconvenience this has caused. We would love to make this right for you. Please do not hesitate to reach out to us directly at [email protected] and our team will be happy to assist you with this straight away. Thank you again for your support, and we hope you continue to enjoy great results! Kind regards, Glenda

Response from OrnexisApr 8, 2026

Hi Randall, Thank you for the honest feedback and for sticking with it! We're really glad to hear the product is working and doing what it's supposed to — that means a lot. We sincerely apologize for the slow shipping and for the instructions not being clearer. Both are areas we're actively improving. Your 4-star review and candid comments help us get better, and we truly appreciate you taking the time. Hope you continue to see great results! Kind regards, Glenda

Response from OrnexisApr 6, 2026

Dear Greg, Thank you so much for sharing such a detailed and encouraging review — it truly means a great deal to us! We are delighted to hear that you have found three settings that work particularly well for you, and that your legs are no longer itchy during use. It is especially wonderful to hear that the rash has been dissipating after two months of consistent use — that is exactly the kind of result we hope for our customers. Please do not hesitate to reach out to us at [email protected] if you ever have any questions or need any support. We are always here to help! Kind regards, Glenda

Response from OrnexisApr 6, 2026

Dear John, Thank you for taking the time to share your experience and for reaching out to our customer service team. Your safety is our absolute top priority, and we are glad that our team was able to advise you promptly. As our product uses electrical stimulation, it is indeed not suitable for use with an implanted pacemaker or other electronic medical devices, and we are sorry for any concern this may have caused. We truly appreciate your understanding and for bringing this to our attention. Please do not hesitate to contact us at [email protected] if you have any further questions or if there is anything else we can assist you with. Kind regards, Glenda

Response from OrnexisApr 6, 2026

Dear Elizabeth, Thank you so much for your thoughtful feedback and for taking the time to contact us before getting started — we are really glad we could help! We are pleased to hear that you have found the foot pad easy to use, and we completely understand that it may take a little time to notice the full benefits. We truly appreciate your patience and hope that you will begin to feel the positive effects very soon. Your suggestion regarding a larger printed instruction sheet is very much noted and appreciated — feedback like yours helps us to continually improve the experience for all of our customers, particularly for those who may find smaller print challenging. Please do not hesitate to reach out to us at [email protected] at any time if you have further questions or need any guidance along the way. We are always happy to help! Kind regards, Glenda

Response from OrnexisApr 4, 2026

Dear Imelda, Thank you so much for sharing your experience — it truly means a lot to us! We are so pleased to hear that you have noticed a real improvement with your swollen legs. Reduced pressure and discomfort is exactly what we hope our product delivers, and knowing it has made a difference for you after struggling for some time is wonderful to hear. Please do not hesitate to reach out to us at [email protected] if you ever have any questions or need any support. We are always here to help! Kind regards, Glenda

Response from OrnexisApr 4, 2026

Dear Claude, Thank you very much for your kind feedback and for taking the time to share your thoughts on the product! We are delighted to hear that you find the design well-crafted and compact. We completely understand your concern regarding the instruction manual, and we sincerely apologise for any confusion this may have caused. We are always working to improve the clarity of our guidance materials. In the meantime, please do not hesitate to contact us at [email protected] and our team will be happy to walk you through the settings and usage in detail to ensure you get the very best results from your device. Kind regards, Glenda

Response from OrnexisMar 30, 2026

Dear Peggy, Thank you so much for taking the time to share your experience — we truly appreciate it! We are delighted to hear that the device is working well for you and that you can feel the difference with each mode. It is wonderful to know it has been effective for your lower legs. You make a very valid point about the Conducting Gel instructions, and we sincerely apologise for any confusion this may have caused. To get the best results, we recommend applying a thin, even layer of the gel directly to the skin in the area you wish to treat before placing the pads. This helps to enhance conductivity and ensures a more comfortable and effective session. If you ever have any further questions or need additional guidance, please do not hesitate to reach out to us at [email protected] — we are always happy to help. Kind regards, Glenda