Roger R.
Accidentally ordered the wrong couch…
Accidentally ordered the wrong couch and they are returning it and giving me the right couch. But I do have to pay delivery twice. And I don't like that, but that's okay.

About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.
Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Furniture Stores · Indio, California
Excellent
Furniture Stores · Culver City, California
Excellent
Furniture Stores · Van Nuys, California
Excellent

Furniture Stores · Oxnard, California
Excellent
Showing 295 reviews with 5 stars · Clear filters
Roger R.
Accidentally ordered the wrong couch and they are returning it and giving me the right couch. But I do have to pay delivery twice. And I don't like that, but that's okay.
Vero
My experience with Ornate Furniture was amazing! I needed a couch fairly quickly, and had the one I wanted in my cart. Someone from Ornate Furniture reached out to me to ask if I needed any help to complete my purchase, and I was able to ask them about shipping times, and they were able to directly contact shipping to see when a truck would be departing California and coming to my location. My couch arrived in less than a week! The delivery folks were lovely, and the couch arrived in perfect condition. It was easy to set up by myself. I feel really excited to have found a furniture store that I trust and will use again!
Jordan D.
Amazing company and service delivery provided. Smooth experience and great quality bedroom set.
BK
We recently furnished our home from Ornate Home Furniture. They have a great selection and we found a lovely living room set in the showroom with help from Adrian. Ozzie then assisted us to find the ideal dining room table and chairs online. He provided choices based on what we were looking for and we found the ideal set. He was so patient and accommodating as we were deciding on the most suitable pieces of furniture. Jeremy a very knowledgeable mattress man helped us find the perfect mattress, frame and platform with remote control head raise & leg raise plus other features. It's so comfortable & cozy. Everything was delivered and set up within a couple of days. A few days later we decided to get another queen bed and frame. Reached out to Ozzie again and he sent options. He understood from my description what I was looking for and once again we found the right bed frame and mattress. Ozzie ensures you find what you're looking for. Customer Service is above and beyond. Everyone working at the store is very pleasant, helpful & professional. In future I know who to call should I need anything else for my home. The whole process was simplified by being able to have a one stop shop for all our furniture needs. If you don't see what you're looking for in the showroom they'll find it online for you and have it delivered and assembled to your home.They saved us a lot of time and lessened the stress of moving. Thank you to the team at Ornate Furniture! The Ornate Home Furniture delivery team were stellar. Robert, George & Carlos delivered and assembled all of our furniture with careful attention to not damage or smudge any of the wood, glass or white fabrics. They navigated around corners and up stairs with a can do attitude and no complaints. They’re a professional team who assembled with skill and were fun to have around. Loved this delivery service! The guys are amazing. Thank you
Rachel M.
Great customer service, went in and looked, was in a hurry but wanted to check them out, no pressure from sales but showed me some couches. Went back and again great service. Ordered my amazing quality couch that was delivered timely and with very professional friendly drivers. Thanks I love my couch!
Elena C.
Came in to order and have a bed delivered for my son. The process was easy and it was delivered as promised. My son is comfortable and happy with the purchase. Thanks
Earvin Jay Dela C.
Great service, great deals, and really easy to work with.
PHILIP
Great company to work with - helped me find exactly what was needed. Jeremy is amazing and helpful finding the right piece needed