Ornate Home Furniture and Mattress Reviews | Read Customer Reviews of ornatehome.com

Ornate Home Furniture and MattressReviews of ornatehome.com

4.1422 reviews
Furniture Stores
2235 N Tustin Ave, Santa Ana, California

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Ornate Home Furniture and Mattress

About Ornate Home Furniture and Mattress

About Ornate Home Furniture and Mattress Ornate Home Furniture and Mattress is a fast-growing nationwide furniture and mattress retailer established in 2021 with a simple mission: deliver quality home design at fair, transparent prices. Since launch, our sales have consistently grown as more customers choose Ornate Home for a smooth, trustworthy shopping experience. Our primary showroom is located in Santa Ana, California, with a second showroom in Charlotte, North Carolina. Supported by distribution centers across the United States, we provide dependable nationwide delivery—including white-glove options—from coast to coast. Brands & Selection Shop 50+ brands across mattresses and every furniture category—from everyday favorites to luxury collections. Luxury & Premium: Bernhardt, Tempur-Pedic, Universal, Sarreid, Crestview Popular & Value: Ashley, Furniture of America (FOA), ACME, Coaster, Crown Mark, Westcoaster Flexible Pay-Over-Time Furnish your dream home today—pay over time. No hidden fees. No surprises. Real-Time Order Monitoring Track every step with confidence—from checkout to delivery. Talk to Real Furniture Experts ⭐ Get personal, no-pressure help from our design team—tailored to your needs. From first click to final delivery, Ornate Home is built around human support, reliable logistics, and a carefully curated selection—so you can create a space you’ll love, without the stress.

Ornate Home Furniture and Mattress (ornatehome.com) has 422 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: ornatehome.com
Website: ornatehome.com
Category: Furniture Stores
Location: Santa Ana, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ornate Home Furniture and Mattress reviews

Showing 295 reviews with 5 stars · Clear filters

Robbie C.
May 20, 2026
Five stars across the board!
Very helpful with all questions and concerns during purchase. Customer service was also fast and courteous when I wanted to change the color on my order. Five stars across the board!
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Keith
May 18, 2026
ALL GOOD
Very industrious and competent delivery persons . They did an outstanding job while being cordial and respectful . Order was delivered early and the Benchcraft bedroom suite was high quality substantial furniture . Ornate was an excellent online retailer .
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Silvia
May 16, 2026
Good quality and fast delivery.
Good quality and fast delivery.
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Rolando
May 15, 2026
Great product
Great product. Customer service was so friendly and helpful. Quick delivery.
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Lj
May 15, 2026
Excellent Experience 100% Recommend
Excellent Experience 100% Recommend
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Terry
May 15, 2026
Cheapest prices and friendly service.
I found the same item a little cheaper and Ornate was quick to match the price. They were very friendly and speedy on getting my deal completed.
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Ro
May 14, 2026
I had an excellent experience…
I had an excellent experience working with Ornate Home Furniture and Mattress and a huge part of that was because of the outstanding customer service I received. From start to finish, Anne was professional, responsive, and genuinely committed to making sure everything went smoothly. What really stood out was the level of care and attention she gave throughout the ordering and delivery process. She answered questions promptly, kept me informed, and made me feel valued as a customer rather than just another order number. Her positive attitude and willingness to go the extra mile truly made the entire experience worthwhile. It’s rare to come across someone who provides this level of service today, and it made a lasting impression. Because of the stellar customer service alone, I would absolutely order from this company again and highly recommend them to others. The furniture I ordered from Ornate was absolutely worth it. The price was reasonable, and the quality was top-notch. It arrived on time, and it looks stunning in my bedroom. I highly recommend Ornate for anyone looking for high-quality furniture at a reasonable price.
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Patti
May 9, 2026
Great customer service & prompt…
Great customer service & prompt delivery.
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