Original S.W.A.T.Reviews of originalswat.com

Response from Original S.W.A.T.Mar 31, 2014

Hello sir, I'm extremely sorry you've experienced this. I looked up your order and passed along your information to the head of our customer service department. You are well within our 60-day comfort guarantee window. If the boots are falling apart already, it also sounds like they would be covered by the 1-year defect warranty. We definitely want to let our product team get their hands on your boots so we can see what the issue is and get any problems resolved for future customers. Please accept my apologies. You should hear from our customer service team tomorrow to talk about the next steps. If you'd prefer to contact us when it is convenient to you, please call 1-209-234-4200, Monday through Friday from 7:30am to 4:00pm Pacific time. Thanks for giving us the opportunity to make this right. Best regards, JP