Jason S.
Great service
Favorite store
To provide the utmost in service and respect to out customers; to engineer great quality, high value tactical footwear; and to meet the specialized needs of uniformed service professionals who have placed their trust in us.
Original S.W.A.T. (originalswat.com) has 303 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Tools & Equipment · Petaluma, California
Excellent

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Excellent

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Excellent
303 approved reviews, newest moderated first
Jason S.
Favorite store
Aaron R.
Buy these boots, they are the most comfortable, durable and handsome looking pair of boots I have ever owned, I will buy another pair in black and continue to buy only Original Swat for my work and duty boots.
Rich M.
Ordered a pair of the Chase 9" Side-Zip. They arrived quickly, in perfect shape. The fit was as expected (not too small, not too big). Haven't had a chance to wear them yet so jury is still out on comfort - however, I do own a pair of the composite safety toe/shank version, and they are very comfortable for all day wear. Look forward to getting lots of wear out of them.
Tony
Placed 2 orders recently and both orders were shipped same day and at my door in 3 or 4 days. Excellent quality work boot!
Fred
These boots are the Original 6" Swat boots,,,,I was skeptical at first, but after I got them and wore them, I found it to be very comfortable, and a perfect fit,,,,,very sturdy, and yet light enough,,,i was able to stand and walk with more comfort during the work day wearing them,,,and when I had to run, they did not feel clunky,,,,they felt like good flexible running shoes,,,,not like heavy boots,,, The sole is great and doesn't slip, it grips just right,,,no sliding on wet payment or floors,,,, So, over all , I like this shoe and am happy with my pair,,,,,
Daniel B.
The boots are great. They fit well and arrived quickly. No complaints.
Customer that will never R.
I will be sure to spread my opinion to other officers in my department. Horrible shipping method. Takes forever, literally had my package bounce around different cities in California for several days before it even left the state. I was given three different expected delivery dates because they could not fulfill the expected date on time. I attempted to contact customer service several times and the line for the operator just rings and rings. No one answers any of the extensions or even attempted to call me back.
Response from Original S.W.A.T.Dec 5, 2014
Hello sir, I'm sorry to hear you experienced a problem with FedEx Ground. We offer this shipping method as a free service to all our customers because it tends to be highly reliable. That said, I'm not sure why FedEx would have bounced around your package several times. Looking at your order's tracking information, we shipped your boots the same day you ordered them, but it does look like your boots took a day longer than usual to get from California to New York. If you've continued to have problems calling customer service, please let us know. Our toll free number (within the United States) is 1-888-476-7700 and our team is available Monday through Friday, 7:30am to 4:00pm Pacific time. If the phone line does not seem to work, then you can also contact us via our website or email us at [email protected]. Best regards, JP
Leslie M.
I am on my third pair of SWAT original. I wear them everyday. I looked for a long time for a pair of boots that fit and were comfortable out of the box. SWAT was the boot. I got great wear out of them. I am a firefighter so these boots have not been babied. I only ever had one small problem with my boots. The pull tabs broke on the second pair. I contacted SWAT customer service and they had a replacement set to me in a couple of days. Problem solved. I would highly recommend this boot to anyone that will listen and have.