Organic Skin CareOrganic skin care brands like: Eminence, Purorganic, ilike, Emerge Labs Skin Care caters to curing skin ailments and they also preserve the natural attributes of the human skin which collectively makes it a perfect solution.
Organic Skin Care (organicskincare.com) has 423 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Salons & Clinics · Stony brook, New York
Excellent
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Excellent
Salons & Clinics · New York, New York
Excellent
Salons & Clinics · Plattsburgh, New York
Excellent
Showing 68 reviews with 1 star · Clear filters
Jeff E.
I cancelled 11/13 order on 11/25 in accordance as per your email indicating I could cancel if not shipped and received. I got notice 12/1 it was shipped. Received 12/3, sent back via usps as per your website on 12/5, which you received 12/6. Still waiting for confirmation of refund
Response from Organic Skin CareDec 26, 2022
Hi Jeff, So sorry for the delay. Your return just arrived, and the refund was processed.
Venecia D.
I ordered 3 items and only received 2 items. The item that was missing was too big for the package I received with the 2 smaller items inside. I contacted the company immediately through the "contact us" button on their website. No response. I contacted them through an e-mail address they had previously responded to me on. No response. I contacted PayPal and they said I would need to contact the company again through them. I did, and no response. PayPal then got involved and tried to contact the company. No response. PayPal finally refunded my money. Thank goodness I paid through them, or I would have been out of luck!! *Update, today I received the missing product - 2 months and 1 week after I ordered it, and after I already got a refund from PayPal. No communication with me whatsoever. Strange.
Response from Organic Skin CareDec 12, 2022
Hi Venecia, so sorry for the miscommunication. You're a great client, you submitted a PayPal dispute before the new batch of toners were able to arrive. Yes, it did take much longer than usual. Since you got your money back, the toner is on me, so enjoy. Happy Holidays. Hopefully, you give me another chance to earn your business. Kira
C N.
We are still waiting for the half of our order which has not arrived yet after five weeks
Response from Organic Skin CareNov 21, 2022
Hi Robert, Yes, so sorry for this long delay. I shipped whatever products I had. We are receiving another big shipment tomorrow. You will have the other cream on Friday or Saturday. Have great Thanksgiving.
Martha M.
I had to send an email back to the company to see if my order was shipping. Order date 9.22.22. After email now shipping? Unsatisfactory.
Response from Organic Skin CareOct 5, 2022
Hi Martha, So sorry for the delay, the product was on backorder and was shipped out so you should receive your product shortly.
Customer
You guys had sent me the wrong product.
Response from Organic Skin CareSep 10, 2022
So sorry it sometimes happens but did you try to contact us? What's your order number?
Nusa W.
Added in error
Jason W.
The reviews here about their poor logistics are unfortunately very true. I received the wrong scent of the item I ordered. The packing slip was correct but the item itself was wrong. I pointed this out to organicskincare. Their first response was that they did ship the right item. I sent a follow up with a photo showing the packing slip and the incorrect item I received. No response. I followed up several weeks later asking for an update. No response.
Response from Organic Skin CareJul 20, 2021
Hi Jason, So sorry for my mistake, but as I told you that was the only Scented Water is made by Sothys is what I sent you. I would have sent you a return label but I did understand your request.
Jennifer P.
It always takes at least two weeks to receive the order! Will not be ordering from here anymore!
Response from Organic Skin CareJul 16, 2021
Hi Jennifer, sorry to hear you go. Between Covid and slow shipping from USPS sometimes these issue occur :(