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Oreillyauto (oreillyauto.com) has 112 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
oreillyauto.com
Website
oreillyauto.com
Category
Auto Parts & Wheels
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Our location in N. Fort Worth has a couple of guys who do a great job. They care, they research, and they're honest about product and price. I just had an employee direct me to a product elsewhere that was easy to install and cheaper than ordering through them. We love O'Reilly.
TL
Theresa L. B.
Alberto at the 68th and Pulaski…
Alberto at the 68th and Pulaski location lied for a sale while Jose from 93rd and Western went above and beyond and helped me and became my hero....
JP
Jeanne P.
Best in Class
My driver's car seat was ripping, therefore, I knew I needed to purchase a seat cover before it became worse.
Your Account Representative, Troy, was amazing. He guided me to the best seat cover for my car and even put the seat cover on for me. Now that is how you treat a customer, a lady, and an elderly person.
Troy was only helping this location since they were short-staffed. He is from a Gainesville, GA. location. This just goes to show, that he gives his best to O'Reilly's customers.
JD
Janie D.
Great Customer Service
My husband told me to go to O'Reillys and get new wiper blades and have them put them on. I thought oh my goodness. I went in the store to the wiper blade isle and entered my vehicle year and make in the machine and then became confused. A young gentleman asked if I needed help and he had me come to the front desk where he brought up my cars info then gave me a price range, I chose the blades and payed and he politely took them to me car where he pleasantly installed them. I will obviously return after receiving such kind and courteous help.
JA
Janeen
Our O'Reillys at University Village was FANTASTIC!
Our O'Reillys at University Village was FANTASTIC! I went in for wiper blades of which they offered to install. I realized after I left that I’d given them the wrong year for my car so the blades were scraping. I went back and apologized. They exchanged them and put on the new ones! Then I teased that I also needed a headlight, which they promptly replied that they do that too! The manager Jeff and the co worker Taylor were great!
KW
Kevin W.
I love my Orielly's
I love my Orielly's. Great service and prices. They do not discriminate against health conditions and have earned my business.
NI
Nika
Problem Solvers
I am surprised at a few of the other reviews because I have been truly amazed at the great customer service I have received.
I must have caught them at a good time, looking fairly desperate with frustration.
A young man helped me with an extremely stressful problem - twice. He was Professional, Pleasant, Courteous, Confident, Helpful. And it’s also little things; it took him all of three seconds to install a windshield wiper. It's perfect.
As you well know, the most basic things can *Stop *You in your tracks when it comes to a car: a blown fuse, a trunk that won't close, a moon roof that won't close (of course it will rain that day).
Problems are endless, especially if you have an older car. These are professionals and problem-solvers.
I was just thinking an hour ago, "If I could find even one professional like this in a couple of other fields, like Medicine or Dentistry or even Dressmaking, I would be one happy individual.
FP
Fabio P.
Grande par de rampas
Usando estes fez uma brisa para fazer o trabalho debaixo do meu carro. Super leve e empilha perfeitamente para fácil armazenamento. Altamente recomendado!