OreillyautoReviews of oreillyauto.com

Stan from the Pittsfield, IL location was exceptional!! He went above and beyond to assist me!! Think it was the hottest day of the year but that did not stop him from troubleshooting the issue with my headlight! He literally was upside down, crawling around to access all the fuse boxes and tested all the connections!! He is a true asset to this company!!!

Yesterday my batterie died about 12 miles from home. I got a jump and needed a new batterie. I called and some places did not even pick up the phone. I called one auto parts store and they had the batterie I needed but they said they would not put it in for me. I called the OReilly, Wtby, CT store on Thomaston Ave. and spk w DIO. He was great. They did not have the batterie I needed but he offered to try to get it for me. I asked if he would put it in when I got to the store. He looked over the instructions before I arrived and over the phone he said when you come, I will get the batterie delivered here for you and I will put the new batterie in your vehicle. He said just pull up front and come on into the store and we will take care of you. Shout out to DIO and the staff there for great service. DIO even went in back and got a chair for me to sit down inside the store while he changed out my batterie. Not many businesses have this level of caring customer service these days. I spoke w the store manager to share my thoughts. I will add this, give DIO a raise or promotion he is obviously a great asset to OReilly Auto and this specific store. Thanks again, R. Anthony

Today I had a full service on my Vivaro van and the experience I had from the brilliant mechanic Brendan was one that flew by even though we had a teething problem it was resolved and was given very good advice too. Thank you O’Reileys for 1st class treatment.

Incredible online order experience at the Pell City, AL store!I ordered a part online, and the Pell City store was wonderful. They had it delivered straight to my house in about an hour! Unbelievably fast and convenient service. Highly recommend this specific branch!

As I pulled up, I noticed on the door it said oil waste tank is full for people to bring their waist. So just humorously as I walked in I was greeted by two O’Reilly advisors. And I said I got some oil I gotta bring in. They both laughed and said sorry we’re full right now and I said of course you are. I only said this because it was on your window. lol but anyhow, after the small talk, you know I had to look for parts for my vehicle and Justin was the Parts advisor that helped me and he was Awesome. And the store is a great store. All the employees there have always been friendly to me. I’ve always gone to that store for years and my hat comes off for O’reillys ! way to go !!! you got excellent employees and awesome deals on products. Thank you for being there.

I locked my keys into my car in the parking lot and one of the employees went up and beyond to help unlock my vehicle for me.

Your manager, Brandon, at the location on 42nd st in Odessa,Tx is AMAZING!!! I came in upset and embarrassed that my license plate had fallen off of my car. Brandon came out of the back from his break, immediately came to help me. He was so calm and knowledgeable. Once I explained the situation, he went into action. He stayed calm even when I was getting stressed out. He took his time finding the correct pieces we need AND did the repairs that were needed. He was calm, patient, collected, and knew what he was doing. He was absolutly incredible. My personal opinion he deserves an employee of the month award

Raphael was awesome in helping me find the correct hardware for my license plates. He gave great recommendations on what to use! And he was super friendly! Visit him at the store on Union & Academy