Ruben S.
orchidromance/ochidmoneyscams!
I have spent time and money on this site for a long time. Everyday many ladies sent encouraging text to chat with me and most seems so serious to find their soulmate. So to be able to find the lady of your choice one has to purchase credits to be able to chose which one is the best. But those credits you accumulated are not recorded to accumulate 3,000 credits required to have final private contact. So you spend for nothing. If you had spent $350 or 1500 credits and for no reason the lady of your final choice stopped. Then you need to pay again $700 or 3000 credits for another lady private contact. This is a lot waste of money. A long time customers here are nothing. A good business are polite, give more favors to those who patronized their service. Another thing is one has to submit for personal verification, which is very unfair. I submitted a clear photo with my passport which is clearly readable ( selfie) but unfairly charged me of photoshopped. Though I explain to them its real me, and photoshopped is a serious crime to use other person ID, they don't believe it. If they are really strict and serious with verification it should be submitted to proper government authority, like FBI. This are discouraging ways to stay on this site.
Response from OrchidRomanceDec 19, 2021
Dear Ruben, Thank you for sharing your feedback about the website. We want to remind you that all the credits that you spent with the members are accumulated for the 3000 credits necessary for the contact exchange. Also, we always recommend asking the member for approval before you start spending credits on communication for the contact exchange, as the members have a choice to decline the requests. And we consider it would be appropriate to establish a little parallel between our website and real-life to make it clear to you. If we are talking about real life, people don't usually trust the person they don't know well enough. So well, it takes some money and time to communicate with the user during your walks, cafe talks and some films at the cinema.You'll find a lot of opportunities to make your experience unforgettable with our services such as different options for communication, gift deliveries, etc. Nevertheless, we properly understand that from one point of view the contacts exchange can seem to be a long-winded and pricy procedure, however, in this case, we would recommend that you try to set up a real date with your friend. This option is much quicker and easier to set up and arrange just because all you need to do is to have 625 credits on your balance, have an agreement of the member and be a verified member with us. Please note that the verification process was established on the website according to the requirements of the IMBRA Act of 2005. As you know we do not tolerate the scam and we want to inform you that on your selfies with Passport were all signed of photoshop: hands of the different color than the body, from the hand were growing some outgrowths, the color of T-shit and print on this hand was different than other parts and, moreover, Passport was cropped and in it is the center of the photo. Therefore, as you mentioned, "photoshopped is a serious crime to use other person ID", hence our Moderation Team had all rights not to approve such photos. In case you can provide us with a normal, not photoshopped selfie, feel free to contact us back at [email protected] at any time. Best Regards, Support Team OrchidRomance